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  • Report:  #309243

Complaint Review: HughesNet - Nationwide

Reported By:
- Rolling Prairie, Indiana,
Submitted:
Updated:

HughesNet
11717 Exploration Lane, Germantown, Maryland, Maryland. 20876 Nationwide, U.S.A.
Phone:
866-347-3292
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Hughes Net is a RIPOFF. We spent over $1,300 for the satelite and installation. And it's nowhere near high speed. Most days not faster than dial up. Service and installation were horrible. Installer charged us extra for a special cable from my barn to the house and then left me NO EXTRA CABLE TO BURY it. Even though they offer roof installation, he said he couldn't be responsible if the roof leaked after intallation?? Then why offer it?

Follow-up to minor technical questions were absurd. I needed an IP number from hughes Net to activate a router in my home. Yes, they had the number but wanted to charge me $60 to get it? There customer service reps were unbelievably ignorent to basic IP questions.

Do yourself a favor STAY AWAY FROM THIS COMPANY. They are bad news from beginning to end... as for me, Today I just contracted with another service. God Bless America people... the internet and Ripoff Report that enables us to inform many.

NW Indiana Customer

Rolling Prairie, Indiana

U.S.A.


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