- Report: #324152
Complaint Review: Hughesnet - Nationwide
-
Author Confirmed
Why?
Hughesnet
Hughesnet.myway.com Nationwide, U.S.A.
Phone:
866-direcway
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Hughesnet Tried to trick me into a new contract Nationwide, Maryland
Hughesnet called me and asked me if I would like to upgrade my modem for faster downloads and uploads. Bare in mind I have three months to go on my current contract. When I said, "No thank you," my online speed suddenly became slower and slower. Whereas I used to download at 86k I now can go no faster than 10k unless I am willing to stay up until 1:00 AM. Then the speed goes back to where it used to be all day.
I have a feeling if I call their Indian speaking representative, and if I am lucky enough to not require a translator, they will tell me that all this can be fixed with the new equipment and of course a new two-year contract.
Because I live in the NC mountains, there is no other choice for online internet access except of course dial-up.
So now, I can pay $25 a month for aol, and speeds of 2k or I can pay $60 a month for speeds of 10k. What a rip-off!
Bill ****, BS, MA
Bill
Robbinsville, North Carolina
U.S.A.
I have a feeling if I call their Indian speaking representative, and if I am lucky enough to not require a translator, they will tell me that all this can be fixed with the new equipment and of course a new two-year contract.
Because I live in the NC mountains, there is no other choice for online internet access except of course dial-up.
So now, I can pay $25 a month for aol, and speeds of 2k or I can pay $60 a month for speeds of 10k. What a rip-off!
Bill ****, BS, MA
Bill
Robbinsville, North Carolina
U.S.A.
