- Report: #1183434
Complaint Review: Hulett Pest Control - West Palm Beach Florida
-
Author Not Confirmed
Why?
Hulett Pest Control
Hulett Pest Control West Palm Beach, 33411 Florida, USA
Phone:
561-686-7171
Web:
www.bugs.com/hulett
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hulett Pest Control PLEASE DO NOT CALL HULETT - SHOP AROUND ELSEWHERE! West Palm Beach Florida
PLEASE DO NOT CALL HULETT - SHOP AROUND!
On August 23, 2014 we had a sales rep form Hulett Pest Control to estimate our home to be tented for termites & possibly other pests. On September 09, 2014 we contracted for their services at which time he (sales rep) required and was issued a deposit of $700. Turned out that this guy was incompetent (we had to pursue him relentlessly). After being given the run around for over 4 weeks, the process finally started yesterday (Oct. 16).
After the “fumigators” came in they advised that the protective bags (which was supplied by the sales rep at the time of the contract / deposit) had to be doubled, we were never advised by the sales rep that ALL consumable items were to be doubled up in the plastic bags; had to unpack and double bag our groceries, medications, freezers & refrigerated contents; this was extremely stressful.
Heard a loud noise on the roof, went outside to see what was going on, saw one of the “fumigators” going up a ladder toward the roof, carrying a huge roll of tent, he threw the tent down so hard on the roof, then sat down on top of it while panting! I was in unmitigated shock; concerned that he did not damage any tiles! We were NEVER advised that this was their procedure.
Meanwhile, 5 strangers invaded the residence and went through EVERY drawer, closets, bags, the garage & everything that was covered up or nailed down!
BUT WAIT THERE’S MORE: We of course slept elsewhere, and the next morning (Oct. 17) around 8:15 AM, my husband called the sales rep to inquire about what time the “fumigators” were to be expected to remove the tent, he did not answer his phone, however, the “fumigator” called back a few minutes later & retorted, that they were already at the house removing the tent & inside the residence removing their equipment! What horror, we do not know these strangers, how dare they think that they could just walk in & out of one’s home without informing us. When we questioned this “fumigator” about this he said that this is the procedure & that is the way it is & that’s all!! The “MAIN fumigator” (said his name is Kunta), stressed that it was NOT his duty to inform any customer of their practices; IT IS THE sales rep’s.
I FEEL THAT THIS IS UNETHICAL! I FEEL VIOLATED!
1 Updates & Rebuttals
Solomon Shabazz
CAPE CORAL,Florida,
USA
Fumigation issues
#2General Comment
Thu, September 15, 2016
I have worked for a pest control company in the past that does fumes and unfortunately I think the main problem here was the inspector / salesman who did not explain what expectations should be had. The actual fumigator main job is to do the treatment, and I know some companies carry tent by hand to the roof, others use a lift or combination of both. The homeowner again, should have had the expectation and information about sealing food, and about when the tent would be removed, as well as the process of tenting from the salesman. This, in my opinion is not a scam, it's a bad salesman.
