hurricane
Roanoke,#2REBUTTAL Owner of company
Sat, May 05, 2012
I have searched through my e mail and your in Belgium I have not taken a call....Seriously knock it off with the facebook and ripoff report crap.....get back in touch with me at [email protected] and if you have an unfulfilled order we will take care of it.....if you want this taken care CONTACT ME! I have sent you 4 facebook messages and no response and you are not saved as a contact in e mail ....All you have to do is e mail me period.....If I do not hear from you I am not responding to any further posts
Patrick
Burcht, Belgium,#3Author of original report
Sat, May 05, 2012
Sending e-mails and have phone conversations didn't solve the problem.
I called 2 times and sent 5 mails.
But neither generator,
nor refund, as I asked for in the latest mail with my account details.
Some thoughts:
-You're not able to deliver items posted on your website. But you still keep advertising these items?
-The troubles you mentioned, in one of your responses, with your supplier does not have anything to do with me. I placed my order with you, not with your supplier.
-Removing posts on Facebook is making yourself more suspicious. Isn't anyone allowed to know what is going on?
Besides, good business give good reviews and comments. Clearly, that's not what is happening here.
All your international shipments have been shipped you said?
Then where is my shipment number that I can track down my product?
But for your information...
I bought already 2 other generators with 2 different American suppliers.
They where shipped te same day and arrived 5 days later.
Thats what i call good business.
So be honest and just send my money back!
hurricane
Roanoke,#4REBUTTAL Owner of company
Sun, April 29, 2012
You and a guy from India keep posting on my facebook page you do bad business ect.... your exactly right I removed it. To my knowledge all overseas orders have shipped.....if you have a claim e mail me at [email protected] just as I have asked you to in the 3 messages I have sent you through face book previously. Facebook is a medium to alllow our customers to see products that we are releasing not a forum for you to post complaint......Send me your information through e mail as requested if this is a oversite and I will fix it.
hurricane
Roanoke,#5REBUTTAL Owner of company
Sun, April 29, 2012
You and a guy from India keep posting on my facebook page you do bad business ect.... your exactly right I removed it. To my knowledge all overseas orders have shipped.....if you have a claim e mail me at [email protected] just as I have asked you to in the 3 messages I have sent you through face book previously. Facebook is a medium to alllow our customers to see products that we are releasing not a forum for you to post complaint......Send me your information through e mail as requested if this is a oversiite and I will fix it.