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  • Report:  #1310993

Complaint Review: Hydra Stem Cell Serum - Internet

Reported By:
Barbarajones - Richardson, Texas, USA
Submitted:
Updated:

Hydra Stem Cell Serum
Internet, USA
Phone:
844-410-7595
Web:
http://hydrastemcellserum.org/
Tell us has your experience with this business or person been good? What's this?

So the product "Hydra Stem Cell Serum" appears on Facebook.  They say "Try with no risk" they say "Highest quality skincare at its best."  So you sign up for a trial of the serum then they hit you with "Hey you can also get the Dermaluxe Snake Venom for just $4.95.  It will remove wrinkles like nothing you've ever seen.  I got sucked in because, you know, they have pictures of what looks like real doctors on their site.  Well, like many others, my face developed a rash or hives from both of the products.  I cancelled before the 14 days but did not write down the confirmation code.  After several weeks I received a shipment of both products.  I checked my credit card and I had been charged for 2 shipments.  And we're talking about $90 for each product.

I went through the torture of trying to understand and deal with customer service.  They kept saying, "look for an email about the refund and a bonus offer we are sending you."  Called twice, still haven't received an email.  I protested all my credit card charges.  My advice, run as far as you can from these products.  They wanted a confirmation code.  And the nasty products are very thin, clear looking lotions...definitely not creams.  I started scratching my face within 5 hours.  They caused one of my eyes to swell up.  Just don't do it!!!  Don't get enticed!! They are a total scam and they make money from people forgetting to cancel or not having their cancellation number.  Customer service could care less about you!!  I feel so strongly about this.  I am tired of these kinds of ripoffs!



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