- Report: #258070
Complaint Review: Hydroderm Wrinkle Cream - Nationwide
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Author Confirmed
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Hydroderm Wrinkle Cream
hydroderm.com Nationwide, U.S.A.
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Hydroderm Wrinkle Cream free trial is not free, refund never received Culver City California
Free trial - pay shipping only (Hydroderm wrinkle cream). Ad on internet (Yahoo). Upon receiving product I discovered they sent full size and charged my credit card full price.
And they were going to keep sending product regularly.(In fine print).
I called phone # on my ctedit card bill and was told I may return unopened product for refund and cancellation.
I returned product (unopened) by USPS immediately and paid postage plus extra for notice when return package received by company.
I never got Return Receipt. And of course, I never got refund. And it's been months now. But I'm assuming my "order" for repeat shipments was cancelled (cross fingers) since I haven't received any more shipments, yet, anyway.
I believe they don't get good reports from BBB. But I think more should be done. They ripped-off a senior citizen here and I need my refund.
Pamela
Barrington, Rhode Island
U.S.A.
And they were going to keep sending product regularly.(In fine print).
I called phone # on my ctedit card bill and was told I may return unopened product for refund and cancellation.
I returned product (unopened) by USPS immediately and paid postage plus extra for notice when return package received by company.
I never got Return Receipt. And of course, I never got refund. And it's been months now. But I'm assuming my "order" for repeat shipments was cancelled (cross fingers) since I haven't received any more shipments, yet, anyway.
I believe they don't get good reports from BBB. But I think more should be done. They ripped-off a senior citizen here and I need my refund.
Pamela
Barrington, Rhode Island
U.S.A.
1 Updates & Rebuttals
Rip Of Scam
Dayton,Ohio,
U.S.A.
Great Customer Experience!
#2Consumer Comment
Sat, August 18, 2007
I did sign up for Hydroderm's 30 day trial & thought I was getting a sample. When I was billed after 30 days I contacted them and one of their reps explained the details of the offer & also apologized for the misunderstanding. She then offered me a great discount on my next order. The deal was so good I could not refuse. I am now a satisfied customer!
