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  • Report:  #1139241

Complaint Review: Hydroderm - Sherman Oaks California

Reported By:
colleen - Marina Del Rey, California,
Submitted:
Updated:

Hydroderm
15260 Ventura Blvd Sherman Oaks, 91403 California, USA
Web:
N/A
Categories:
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Hydroderm is advertised as a trial size for 4.95 and if there are terms and conditions they are not visible to the human eye.  Within 2 weeks they charge your credit card 81 bucks and in another 2 weeks $90.  Called to send the product back for a refund. Not a simple process.  It is a rip off



1 Updates & Rebuttals

ramjet

Michigan,
T&Cs

#2Consumer Comment

Wed, April 16, 2014

Terms & Conditions (Try It Before You Buy It)

By clicking "Try It Before You Buy It", You agree to be enrolled in the 30 DAY TRIAL of Original Hydroderm Age-Defying Wrinkle Serum, at the discounted trial price of $59.95, a 25% discount off the retail price of $80.00. At the time you place your order, you agree to only be charged a non-refundable Shipping & Handling charge of $6.95. We want you to have ample time to begin enjoying the benefits of the product, so you have 30 days from the order date to try it. After the trial expires, you will receive free enrollment in the Hydroderm Rewards Program and agree that your card will be charged $59.95 for the trial,

and $59.95 every 60 days from your initial purchase until you cancel, which you may do at any time with a toll-free call to our Customer Care Center. As a Hydroderm Rewards member you will receive a fresh supply of Hydroderm's Original Age-Defying Wrinkle Serum every 60 days from your original ship date, at the same 25% discount, FREE SHIPPING AND HANDLING on ALL future orders, and additional discounts on other Hydroderm products. CA residents will be charged sales tax.

We take great pride in the amazing benefits of using Hydroderm regularly-softer, smoother, younger-looking skin. If, however, you are not completely satisfied, simply call our Customer Care Center toll-free for a Return Merchandise Authorization (RMA) within 30 days of your 30-Day Trial order date. If we receive your return within 10 days of issuing the RMA , you will be refunded in full for your 30-Day Trial order, less the cost of shipping and handling. You are responsible for return shipping and handling charges.

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