- Report: #106317
Complaint Review: I Am Big Brother - Savannah Georgia
-
Author Not Confirmed
Why?
I Am Big Brother
112 Chancery Lane Savannah, 31410-3198 Georgia, U.S.A.
Phone:
516-419-0732
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
IAmBigBrother ripoff, didn't resolve issue, no contact at all, completely failed to help me Savannah Georgia
Had requested through website & submitted several support tickets (8/6, 8/10, 8/11, 8/19 & 8/25) stating same message over & over again (see below).
Problem w/monitoring software activity. Please send e-mail w/link, user login & password to re-install software again.
In the past (twice) I'd contacted them & they sent the link, etc. so I could & did re-install software again. But for the past month, I've tried to contact them several times & they've not responded. I even called a #(912) 898-9091 & left a message w/a woman named "Stacy" who informed me that they're fixing the problem & would immediately e-mail info to me. Never happended. I called again today & man answered & told me I had the wrong #.
I don't understand how this company could be in business never mind that they have a website up & running, take more people's money when they can't resolve present customers issues.
They are a complete rip-off & I am totally frustrated & angry over this situation. Please investigate & add me to your list of unsatisfied customers.
Chris
Arlington, Massachusetts
U.S.A.
Problem w/monitoring software activity. Please send e-mail w/link, user login & password to re-install software again.
In the past (twice) I'd contacted them & they sent the link, etc. so I could & did re-install software again. But for the past month, I've tried to contact them several times & they've not responded. I even called a #(912) 898-9091 & left a message w/a woman named "Stacy" who informed me that they're fixing the problem & would immediately e-mail info to me. Never happended. I called again today & man answered & told me I had the wrong #.
I don't understand how this company could be in business never mind that they have a website up & running, take more people's money when they can't resolve present customers issues.
They are a complete rip-off & I am totally frustrated & angry over this situation. Please investigate & add me to your list of unsatisfied customers.
Chris
Arlington, Massachusetts
U.S.A.
