John McCormick
Treasure Island,#2REBUTTAL Owner of company
Wed, February 15, 2012
I Find Leaks, I Destroy Mold, I Dry Leaks and IDL Construction are all accredited business with the Better Business Bureau and currently hold an A rating in Tampa Bay Florida. I Find Leaks, which is the parent company for all of the other divisions was also awarded Angie's list Super Service Award in 2010 and again in 2011. Less than 5% of all Angie's list contractors meet the requirements to receive this award. This prestigious award goes to contractors who go above and beyond the definition of customer service.
The internet is a good place to find information but is also a good place to hide behind a computer screen and try and take down your competitors. Our company is not under investigation for fraud or deceptive business practices. Actually, the facts are quite the opposite. I would advise any potential customer to do their homework with reputable sources such as the BBB, Angie's list and the DBPR (Florida Department of Business Professional Regulation) prior to hiring ANY contractor. You will see by checking these reputable sources that our company has a clean bill of health and provides valuable services to Tampa Bay business owners and residents each and every day. We provide references of previous customers upon requests and have hundreds of letters from happy customers that we would be happy to provide to any potential client. Please stop by our office at any time so we can share this information with you as we have nothing to hide.
We do not have a record of doing service for "Nancy D" who filed this report. We try our hardest to make each and every customer happy. If a customer is not happy with our service, we do not charge them. Our goal is customer service and customer service is what has helped us triple the size of our company over the last 3 years. That is not achieved by ripping people off.
Should anyone have a question in regards to this report, or how we operate our business, feel free to give me a call personally. I will be more than happy to help you with any service that our fine company may offer.
As far as law suits on file go, there have been two on file with the court. Both suits were with previous employees of I Find Leaks who have now started competing companies and tried to copy the business model of I Find Leaks. I encourage the person who wrote this report to provide evidence of work my company performed in their home so that we can resolve this situation once and for all.
John McCormick
Owner
I Find Leaks
813.293.2014