- Report: #1081733
Complaint Review: I-Fit Gym - Burleson Texas
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Author Not Confirmed
Why?
I-Fit Gym
212 NE Wilshire, Burleson, 76028 Texas, USA
Phone:
817-945-2005
Web:
www.theifitgym.com
Categories:
Business Rating:
(0)
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The ifit Gym of Burleson and the ifit Gym of Crowley are big scam artist. They will sign you up with a contract and fail to inform you that when you wish to cancel your membership they are going to make it very difficult and prolong the cancelation allowing them to scam you out of another months membership fees.
In order to cancel your membership you have to send them a letter via certified mail only. You cannot cancel in person or deliver this letter your self in person. So if you wish to cance your membership and lets say its 10 days till the end of your contract. You would think you would be ok. But since it can take up to 3 to 4 days for the letter to be delivered and a few days for the to open it. They can charge you an extra 40 to 120 dollars more for another month that you are not going to use.
This also is meant to deter you from actually writing the letter and taking the time to go to the post office to mail it as well. Don't fall for these scams that i-fit and the other scamming gyms are trying to pull. Find another gym that dosn't try to pull this garbage. Any place that will not allow you to cancel in person should not be able to operate. This day in age you should be able to cancel online, by phone, or in person.
Also if you want to tansfer betweeen their locations. They make you cancel and charge you a full membership enrollment. Milking you for any penny they can get out of you instead of offering a nice gym for a good price.
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1 Updates & Rebuttals
MR. ANDERSON
BURLESON,Texas,
I-FIT & I-FIT ELITE SCAM
#2REBUTTAL Owner of company
Wed, September 18, 2013
I-FIT & I-FIT ELITE >
We pride ourselves in customer service, having the best members in Texas.
I-FIT BURLESON & I-FIT ELITE IN CROWLEY are fantastic clubs and our Basic membership is only $10 per month, we have fantastic members.
We have no contracts> Both clubs are seperate as are all Subways. You can buy a membership which includes unlimited Tanning and bring a guest everytime or any 1 guest (that's 1 guest per visit, the guest must be at least 18 years of age). Their are rules and regulations; for the guest and members all guest membership's are a Basic Membership for the day. This is our premier membership. We have an Elite membership which give's you everything the premier membership offers( plus at both clubs. )
When you join; Again their are no contracts, you get a copy of your agreement, it explains everything, the costs, and the cancellation policy.
Because we are a very small company, we us ABC Financial to collect our members monthly dues and annual fee. They are the biggest in the Industry, they collect for over 3700 independent clubs. They are bonded and secured, for our members saftey.
ABC is the finest, biggest, best; this is what we wanted the for our members.
We wanted the best to bill our members, ABC is the best, they can be reached everyday for their member info, payments or questions, cancellation policy.
The policy for cancellation is a 30 day notice, from when the Certified letter is stamped, this potects our fantastic members, from any miscommunication, misunderstanding, or lost paperwork. Our members are so important to us, this gives them a reciept and a verifed date of cancellation.
Please note that the policy is to protect the members.
Imperative; I-FIT & I-FIT ELITE ARE SEPERATE COMPANIES, operating as Subways, sharing the name, yet totally independent.
The Gold's Gym in Crowley Texas closed 3-31-13' All the Gold's Gym members have had their membership KEPT as they were, and can use I-FIT ELITE, they were under different policies, they also had contracts, which are totally honored at I-FIT ELITE.
Please note we are very proud of I-FIT & I-FIT ELITE, But most of all we are so proud of our members, We have the best members in Texas, they are the most beautiful, wonderful members anywhere. We are so Proud to have all shapes, sizes and members who have never been in a fitness club before, now we are their second home. Thanks to our members we are the best at I-FIT & I-FIT ELITE.
