Jason
Swanto,#2Author of original report
Fri, March 07, 2003
I brought the NordicTrack TRL625 Recumbent Exercise Bike back to Sears on Saturday, 3/1/2003. Sears was very accomadating, agreed to allow be to upgrade to the newer model NordicTrack Recumbent Bike, SL720. I brought the new model home and starting using it that day. On Thursday, 3/6/2003, the NordicTrack SL720 experienced the same problem!! So I am again without an exercise bike. I have called Sears, because it is a waste of time to call ICON Health and Fitness, and they have agreed to either replace the SL720 or give me a refund. ICON Health and Fitness should take a lesson from Sears!! I just can't understand why they refuse to recognize that the problem exists!! Other than the clutch problem, all of the Bikes are ok!! Probably a $2.00 fix will place the company in bankruptcy!! What a mess! Again, I strongly urge that you not purchase anything that is supplied by ICON Health and Fitness!!