- Report: #243056
Complaint Review: IDL Teleservices - Boynton Beach Florida
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Author Confirmed
Why?
IDL Teleservices
123 N. Congress Ave Boynton Beach, 33426 Florida, U.S.A.
Phone:
800-433-4518
Web:
N/A
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Business Rating:
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IDL Teleservices Voice Recorded Contract Scam Added to SBC AT&T Bill ripoff Boynton Beach Florida
After noticing an odd charge to our SBC/AT&T bill, we called about this charge for IDL Teleservices, Inc (1-800-433-4518) in the amount of $74.09.
We were transferred to IDL Teleservices and questioned them as to what this charge was regarding. They said that we have a website through them. we went to it and it was a generic website that we had absolutely nothing to do with, it wasn't even under our company name.
When we fought it, the customer service woman named Janet (who would not provide me with her last name) said that they had my voice on a tape as a contract of sorts. When I asked them to play it for me it was my voice, but pieced together so that my voice was "answering" questions from any automated computerized voice. Knowing that I have never done such a thing I argued it further but all they would do was cancel our "subscription".
We filed complaints with SBC/AT&T who were able to credit us some of the money but only because we threw a fit. They said they have to allow people to piggyback onto their bills or they would be considered a monopoly.
Brian
Livonia, Michigan
U.S.A.
We were transferred to IDL Teleservices and questioned them as to what this charge was regarding. They said that we have a website through them. we went to it and it was a generic website that we had absolutely nothing to do with, it wasn't even under our company name.
When we fought it, the customer service woman named Janet (who would not provide me with her last name) said that they had my voice on a tape as a contract of sorts. When I asked them to play it for me it was my voice, but pieced together so that my voice was "answering" questions from any automated computerized voice. Knowing that I have never done such a thing I argued it further but all they would do was cancel our "subscription".
We filed complaints with SBC/AT&T who were able to credit us some of the money but only because we threw a fit. They said they have to allow people to piggyback onto their bills or they would be considered a monopoly.
Brian
Livonia, Michigan
U.S.A.
