- Report: #257869
Complaint Review: ILD TELESERVICES And Verizon - Nationwide
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Author Confirmed
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ILD TELESERVICES And Verizon
ildtelecom.com Nationwide, U.S.A.
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ILD TELESERVICES And Verizon charge my credit card for $15 for payphone calls worth 50cents Nationwide
On june 26th my father went into the hospital, I had to make 2 calls on a payphone
I did not have the right change of 50 cents so I used my credit card. I later found out that I had been charged 3 times in the amount of $5 for the use of the pay phone. The phone was owned by verizon which also charged me $7 and $6 for the 2 calls!!!
The payphone did not listed anything like these charges, it only said 50cents for local calls. I exspected I'd pay a surcharge or something say 10-50 cents but what they did both ILD and Verizon is unforgiveable. I have told my credit card to do a chargeback on everything...I don't know yet if it will work.
Tim
salisbury, Maryland
U.S.A.
I did not have the right change of 50 cents so I used my credit card. I later found out that I had been charged 3 times in the amount of $5 for the use of the pay phone. The phone was owned by verizon which also charged me $7 and $6 for the 2 calls!!!
The payphone did not listed anything like these charges, it only said 50cents for local calls. I exspected I'd pay a surcharge or something say 10-50 cents but what they did both ILD and Verizon is unforgiveable. I have told my credit card to do a chargeback on everything...I don't know yet if it will work.
Tim
salisbury, Maryland
U.S.A.
1 Updates & Rebuttals
Clairifi
Mytown,Texas,
U.S.A.
Coin phones are for COIN calls! USE COINS not credit cards!! Otherwise you pay credit card rates!
#2Consumer Suggestion
Mon, March 24, 2008
Verizon and ILD are not to blame here.... payphones state the price of COIN calls. Operators quote the coin rate. It is a COIN phone. USE COINS if you need to use a COIN phone. Using a credit card places you at the mercy of the long distance carrier. If you want to find out the price of the call using a credit card, call the long distance operator stated on the phone. They are the ones who will be billing your credit card. Again though, always use coins at a coin phone. If you don't have change, get some, or buy a calling card.
