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  • Report:  #382803

Complaint Review: ILD Teleservices - Ponte Vedra Beach Florida

Reported By:
- Redding, California,
Submitted:
Updated:

ILD Teleservices
5000 Sawgrass Circle, Suite 30 Ponte Vedra Beach, 32082 Florida, U.S.A.
Phone:
904-273-2440
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
ILD Teleservices has been placing bogus charges on my AT&T phone bill. The service they are supposedly billing for is an "ISP" service which I never authorized and never ordered. I have wireless service and can prove I pay for it monthly, so why would I order or pay for dial up? It takes multiple phone calls each lasting several minutes to over and hour to get someone from ILD to answer the phone. When I called them, they said they would credit the charges on my bill and stop billing me, but they continue to place new charges on my bill. I called AT&T and they said there's nothing they can do about it, then when I subtracted the bogus charges and paid them the remainder of the bill, they blocked my ability to dial long distance. I had that restored, but this "cramming" from ILD is a recurring nightmare that I have to battle every month. Before this, there were bogus charges from a company I believe is related, called "Enhanced Billing Services".

Linda

Redding, California

U.S.A.


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