- Report: #1066101
Complaint Review: ileads.com - newport beach California
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Author Not Confirmed
Why?
ileads.com
567 San Nicolas Drive Suite 180, Newport Beach CA newport beach, 92660 California, USA
Phone:
877-245-3237
Web:
http://www.ileads.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ileads.com Poor Business Practices/lied about their services Internet newport beach California
I am a Farmers Insurance agent. I recently signed up with Ileads and paid $275.00 for their service. However, after I signed up with them, they sent me pretty much all bad leads. So far I received 14 leads from them. 12 out of 14 are all bad/bogus.
I was so mad. I contacted the rep. His name is Eirk Tyndall. I did send him a request to cancel my account as well as auto pay on 7/8. But until now 7/10, they still have not stopped my account and sent me back my refund. They still keep sending me bad leads.
I went to their website and terminated auto pay myself. If they do not take care of this issue and if the auto pay is not terminated per my request, I will take them to court.
This is a bad internet leads company I have ever experienced since I've been an agent. Ileads did not deliver their promises.
2 Updates & Rebuttals
John Hua
Lawndale ,California,
FINAL UPDATE !
#2Author of original report
Tue, August 20, 2013
The issue has been resolved by Ileads management team. Thank you for taking care of this. Even though the original reported can not be removed per Ripoff Report and I can only give updates, Ileads has worked things out with me and has made me happy by doing what is right. This final update is to show how Ileads used good customer service to solve the problem. REFUND CONFIRMATION Order Information Merchant: iLeads.com Description: Refund Invoice Number: 26173 ET Billing Information John Hua Total: US $275.00 MasterCard Date/Time: 14-Aug-2013 9:55:45 PDT Transaction ID: 5459603468
John Hua
Lawndale ,California,
Updating Original Report # 1
#3Author of original report
Mon, August 05, 2013
After serveral attempts and discussions with the company, Ileads.com agreed to a full refund of my account. Here is a response from the rep Erik Tyndall "Hi John - I have reviewed your account with the owner, and he has agreed to a full refund. The refund is conditional upon your removal of your Ripoff Report made against iLeads.com. Please respond with your acceptance of these terms. We will then process a refund within two days of receipt of confirmation from you that the Ripoff Report has been removed. iLeads.com Erik Tyndall Senior Sales Consultant" Once I receive a full refund from ileads, I will update my report. This is how it should be done. I will request ripoffreport to remove the original report if possible. p.s: if there is no update from me after this, we all know what it means - the company (Ileads.com) still has not refunded my money.
