- Report: #1401748
Complaint Review: Illujen Eyr - CA
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Illujen Eyr
CA, USA
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Illujen Eye Creme & Jullen Skin Care Ripped off; misleading add Tustin CA
I found an ad for ILLUJEN Eye Creme. I was interested in the $4.95 trial. To try it out and see if it helped my circles under my eyes. I ordered it and during the ordering phase a pop up came up offering a trial for JULLEN Skin Care. It was a $4.99 trial. I decided to try that also. I clicked the paragraph advising was a 14 day trial.
Obviously NOT understanding the wording to mean if I didn't like or care to continue the product I had to cancel the TRIAL. Not further shipments! I called to cancel further shipments as the product IS NOT worth more than the trial price. I was advised that since I had not cancelled within the 14 days I was charged $84.75 for the ILLUJEN and $89.75 for the JULLEN. I was told the 14 days started when I ORDERED the products, not when I RECIEVED them.
Billing my account under: VISTAHL*EXTRAGL TEL8885562466 MO USA for ILLUJEN.
Billing my account under: HVL*PEARLYFEEL TEL8883870206 UT USA for JULLEN.
This company/companies are a RIP-OFF. I was offered 35%, 50% and even 75% off if I would continue to subscribe to the products. Expensive lesson to learn. NEVER buy TRIAL anything.
