- Report: #828319
Complaint Review: ILovePoparazzi - Internet
Reported By:
Tina -
New Windsor, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ILovePoparazzi
Internet, United States of America
Phone:
Web:
http://ilovepoparazzi.com/index.php
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ILovePoparazzi The company has yet to fulfill an order placed over 5 months ago. Internet
After having watched a few reality shows and seeing the popular hoop earings worn by several stars I discovered the ILovePoparrazi website.
I placed an order with IlovePoparazzi for 2 sets of earrings. My order was confirmed, my credit card charged on 08/30/11.
On 11/15/11 after no communication from the company I emailed the standard "contact us" address per their website. I was informed my order was being held up b/c one set of my order was not yet available. They offered to credit my account for the unavailable pair. That same day I instructed them to please issue a credit.
Only after another email was sent to their customer service AGAIN on 12/12/11 letting them know I still hadn't gotten a credit or my pending order was the credit finally issued to my credit card. I was also informed in that same email confirming the credit that the other pair of earrings were to ship that same week - 12/13/11. To date have not received my order.
No customer service, unless you initiate. No notification regarding expected order fulfillment unless you initiate. Lesson learned, will never order from this site again.
I placed an order with IlovePoparazzi for 2 sets of earrings. My order was confirmed, my credit card charged on 08/30/11.
On 11/15/11 after no communication from the company I emailed the standard "contact us" address per their website. I was informed my order was being held up b/c one set of my order was not yet available. They offered to credit my account for the unavailable pair. That same day I instructed them to please issue a credit.
Only after another email was sent to their customer service AGAIN on 12/12/11 letting them know I still hadn't gotten a credit or my pending order was the credit finally issued to my credit card. I was also informed in that same email confirming the credit that the other pair of earrings were to ship that same week - 12/13/11. To date have not received my order.
No customer service, unless you initiate. No notification regarding expected order fulfillment unless you initiate. Lesson learned, will never order from this site again.
