- Report: #36205
Complaint Review: ILS Teleservices - Nationwide
-
Author Not Confirmed
Why?
ILS Teleservices
Nationwide, U.S.A.
Phone:
800-433-4518
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ILS Teleservices ripoff-bogus charges on phone bill Nationwide
Like so many others I've read about, my company too was the victim of ILS Teleservices and their supposed "Online Services Monthly Service Fee". It showed up on my Ameritech phone bill. $29.95 plus taxes, total $32.65. I almost missed it as it was on the back of the last page.
I called Ameritech. They were very helpful and flagged the charges as "disputed". They also put a block on my account so that future charges would not be assessed. They then told me I would have to call ILS directly.
I called the 800 number and was put on hold for nearly 20 minutes, subjected to mind-numbing "music". At one point a message came on asking me to press one to have someone call me back. I decided to hold out for a person. After 10 more minutes, I heard a loud click and found myself cut off. While on hold, I hit the web and found this website. I thought I'd add my story to the rest.
Thomas
Novi, Michigan
I called Ameritech. They were very helpful and flagged the charges as "disputed". They also put a block on my account so that future charges would not be assessed. They then told me I would have to call ILS directly.
I called the 800 number and was put on hold for nearly 20 minutes, subjected to mind-numbing "music". At one point a message came on asking me to press one to have someone call me back. I decided to hold out for a person. After 10 more minutes, I heard a loud click and found myself cut off. While on hold, I hit the web and found this website. I thought I'd add my story to the rest.
Thomas
Novi, Michigan
4 Updates & Rebuttals
Xaxx
Ridgewood,New Jersey,
U.S.A.
It's ILD TeleServices, not ILS
#2Consumer Comment
Thu, June 04, 2009
This is the same mistake I initially made (ILS instead of ILD) so I get no points for knowing better...but the company is ILD and they were doing it on my Verizon account for 2 months (Jan/Feb 2009) before I caught and reversed it. These folks are like shoplifters, who when caught, agree to return the merchandise and walk away unpunished.
Xaxx
Ridgewood,New Jersey,
U.S.A.
It's ILD TeleServices, not ILS
#3Consumer Comment
Thu, June 04, 2009
This is the same mistake I initially made (ILS instead of ILD) so I get no points for knowing better...but the company is ILD and they were doing it on my Verizon account for 2 months (Jan/Feb 2009) before I caught and reversed it. These folks are like shoplifters, who when caught, agree to return the merchandise and walk away unpunished.
Xaxx
Ridgewood,New Jersey,
U.S.A.
It's ILD TeleServices, not ILS
#4Consumer Comment
Thu, June 04, 2009
This is the same mistake I initially made (ILS instead of ILD) so I get no points for knowing better...but the company is ILD and they were doing it on my Verizon account for 2 months (Jan/Feb 2009) before I caught and reversed it. These folks are like shoplifters, who when caught, agree to return the merchandise and walk away unpunished.
Xaxx
Ridgewood,New Jersey,
U.S.A.
It's ILD TeleServices, not ILS
#5Consumer Comment
Thu, June 04, 2009
This is the same mistake I initially made (ILS instead of ILD) so I get no points for knowing better...but the company is ILD and they were doing it on my Verizon account for 2 months (Jan/Feb 2009) before I caught and reversed it. These folks are like shoplifters, who when caught, agree to return the merchandise and walk away unpunished.
