- Report: #1211298
Complaint Review: Imperial Advance - New York New York
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Author Not Confirmed
Why?
Imperial Advance
132 West 36th Street New York, 10018 New York, USA
Phone:
888-288-2064
Web:
imperialadvance.com
Categories:
Business Rating:
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Imperial Advance Very deceptive business practices used by this company. Avoid!! New York New York
Imperial contacted me last year offering an advance. After submitting all of my information and requesting $20k I was told that I was approved but that I would receive 50% of the funds immediately and the other 50% in 30-45 days as long as my revenue numbers did not drop by 25% or there was no change in ownership of my business.
I accepted the offer and was funded the first 50% on 12/18/2014. Starting 45 days later I called Imperial multiple times a day trying to get someone to help me. My calls were never returned and all I received was the run around. Finally after getting fed up with them I started calling the lenders directly that Imperial used to fund the deal. That is when I was informed of what was really going on.
Imperial used two lenders to fund the deal, but the lenders were not aware of this. Imperial made sure that both deals were funded on the same day so they could hide one from the other. Imperial knew full well that both of these lenders were not going to release any additional funds in 30-45 days. They also knew that once one found out about the other that I would not be able to get renewed.
All Imperial wanted was to get something funded so that they could receive a commission from the lenders with no care that I would not be able to receive the rest of the funds that I needed to make my plan work. Had I known that the other funds weren't possible and that Imperial was flat out lying to me I would have avoided the advance altogether.
This type of business practice is not acceptable and others should be warned so that they may avoid this same type of scam. As I mentioned earlier, I spoke with the CEO's personally of both lenders and they were not happy with Imperial's practice and also stated that they would have never funded the deal had they known Imperial was "double stacking" lenders at the same time to avoid being caught.
2 Updates & Rebuttals
UPDATE 3/11/15
#2Author of original report
Thu, March 12, 2015
I am pleased to report that the Upper Mgt Team of Imperial Advance has reached out to me to discuss my experience. They listened to my complaints and made it very clear to me that the way I was treated was neither condoned nor appropriate and that they would take the necessary steps to make sure it didn't happen again. I honestly believe that they will and their prompt actions after reaching out to me prove this to be true.
They have offered to reimburse me a portion of the fees I paid which is something they didn't have to do. They could've easily blown me off and there would've been nothing I could've done about it. I want to now give Imperial credit for their diligence in resolving this matter.
It is very refreshing to me to see that people actually do care. As a business owner myself, I can appreciate the struggle at times with finding employees who will share a vision and work hard to satisfy the customer. Imperial's leaders clearly appreciate their clients and are more than willing to step up when the need arises.
I can honestly say that at this time I wouldn't hesitate to do future business them.
Acura Tech
Fayetteville ,Georgia,
Update
#3Author of original report
Thu, February 26, 2015
At 11:58 am this morning 2/25/15 I received a call from someone named "Nick" who was supposedly representing Imperial Advance. He threatened me that if I didn't take down my negative reviews of my experience with Imperial that he would have his marketing department file false claims on the internet against my company. Also made many personal insults. This reinforces everything I have said to this point. Stay away from Imperial Advance!
