- Report: #466002
Complaint Review: INAVAP - Maple Grove Minnesota
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INAVAP
13500 Grove Road, Maple Grove, 55311 Minnesota, U.S.A.
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INAVAP.COM - INAVAP took my money, sent me a defective product, returned defective product and still no refund after 3 months Maple Grove Minnesota
I went online to www.inavap.com and purchased their product on February 28,2009. It arrived a few weeks later and when I turned the product on nothing worked. I tried to see if I could fix it myself but couldn't. I emailed the vendor and returned the product.
A few more weeks and finally another email from the vendor stating that I had tampered with their product and voided the warranty. After emailing them back to explain that I was only trying to avoid returning the defective product if I could "quick fix" it at home.
They emailed back after another long week or two, and said yes they would send me a replacement after I returned the accessories that came with the product. I returned the accessories and then they sent an email on march 30, 2009 stating:
"Hello,
We received a chargeback from your bank and the transaction was withdrawn from us. "
This is the last email I have received from this company.
problem is I never received a credit on my credit card and now it's been months since I have received a reply from them. I have emailed them over and over with no luck at getting a response.
Thereis no known telephone number for this company, and their customer service is a complete joke!
I may never get my money back from this company. I just thank God it wasn,t more than a $112.20 lesson learned.
I will check with the BBB in Minnesota to see if I can find out anything about this company.
michael
Olive Branch, Mississippi
U.S.A.
A few more weeks and finally another email from the vendor stating that I had tampered with their product and voided the warranty. After emailing them back to explain that I was only trying to avoid returning the defective product if I could "quick fix" it at home.
They emailed back after another long week or two, and said yes they would send me a replacement after I returned the accessories that came with the product. I returned the accessories and then they sent an email on march 30, 2009 stating:
"Hello,
We received a chargeback from your bank and the transaction was withdrawn from us. "
This is the last email I have received from this company.
problem is I never received a credit on my credit card and now it's been months since I have received a reply from them. I have emailed them over and over with no luck at getting a response.
Thereis no known telephone number for this company, and their customer service is a complete joke!
I may never get my money back from this company. I just thank God it wasn,t more than a $112.20 lesson learned.
I will check with the BBB in Minnesota to see if I can find out anything about this company.
michael
Olive Branch, Mississippi
U.S.A.
