- Report: #1116754
Complaint Review: ineedjailbreak.com - Internet
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Author Not Confirmed
Why?
ineedjailbreak.com
Internet, USA
Web:
www.ineedjailbreak.com
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ineedjailbreak.com Dwayne Heide Ordered iPhone Factory Unlock. Money Stolen Internet
I ordered a factory unlock for an iPhone 4 from ineedjailbreak.com. They stated that it would take maximum 7 business days. It has been more than 7 weeks now and the phone has not been unlocked. I sent several emails and got no response and no refund has been issued either. The website is a ripoff!! Stay away!!!!
1 Updates & Rebuttals
Vanliewal
Cypress,California,
Customer Service
#2REBUTTAL Owner of company
Tue, April 29, 2014
iNeedJailbreak.com would like to take this opportunity to apologize for any inconvenience our change of management has caused you. We have no problem reimbursing you for any services you have paid for and not yet received.
Our new site is scheduled to go live on or about May 15, 2014 and we welcome you to contact us through the site at that time for a reimbursement.
iNeedjailbreak.com handled over 150,000 transactions in 2013 and we realize that a few people slipped through the cracks. It is our commitment to see that you, and any other like you are treated with excellent customer service in order to resolve any issues.
Thank you,
The New Management at iNeedJailbreak.com
