- Report: #124046
Complaint Review: Infinity Systems Plus - Twinsburg Ohio
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Author Not Confirmed
Why?
Infinity Systems Plus
2065 Midway Dr. Twinsburg, 44087 Ohio, U.S.A.
Phone:
440-389-5940
Web:
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Infinity Systems Plus substituted refurbished for new product, incorrectly charged for shipping and would not respond. Rip-off! Twinsburg Ohio
I attempted to purchase a Seagate HD. The drive was listed on their web site as an OEM drive. The freight was supposed to be free. On the acknowledgement, freight was added. I called them.
The person I spoke to said that I checked the wrong box for freight. I asked to correct it. He said no, but ultimately agree to correct the order. He said that I was wasting his time and hung up on me. I called back to confirm that the adjustment was made. He said that it was.
It wasn't. Further, they shipped a recertified drive, not an OEM drive. I sent an email offering them to ship the drive that I ordered. No response. I sent another email asking to return the drive and be credited. No response.
Do not buy from this company. Rude, indirect, dishonest, irresponsible.
Steer clear.
Rick
Willimantic, Connecticut
U.S.A.
The person I spoke to said that I checked the wrong box for freight. I asked to correct it. He said no, but ultimately agree to correct the order. He said that I was wasting his time and hung up on me. I called back to confirm that the adjustment was made. He said that it was.
It wasn't. Further, they shipped a recertified drive, not an OEM drive. I sent an email offering them to ship the drive that I ordered. No response. I sent another email asking to return the drive and be credited. No response.
Do not buy from this company. Rude, indirect, dishonest, irresponsible.
Steer clear.
Rick
Willimantic, Connecticut
U.S.A.
