- Report: #262405
Complaint Review: Info-Net Products - Phoenix Arizona
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Author Confirmed
Why?
Info-Net Products
Arizona Phoenix, Arizona, U.S.A.
Phone:
718-637-6410
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Info-Net Products free to air cable box, promise free cable. box came did not work at all no channels Phoenix arizona
Call & paid for cablebox. Was given another phone number to contact salesman. Got Box, did not work at all, no channels what so ever. Returned box, given the email run around. never refunded in full as advertized. They just what to take your money, make false promises, & you will never see you hard earned dollars again!
Jeff
Honolulu, Hawaii
U.S.A.
Jeff
Honolulu, Hawaii
U.S.A.
1 Updates & Rebuttals
James Kilconey
Englewood,Colorado,
U.S.A.
Do you want free cable?
#2REBUTTAL Owner of company
Wed, May 28, 2008
The units from our company work, and they work great. Our website, http://www.inphome.com, states that you must contact your cable to have the units authorized to use them. Without authorization, you are basically trying to steal cable television from the cable company. Do you think you don't have to pay for cable services, while the rest of us do? People like this, who hide behind the internet, have tried to use our units to steal cable services from Cable Companies, by using our units. These do not work like this. As far as our refunds go, it states on our website that shipping and handling charges are non-refundable, as they are actual costs. And, we also state that if the customer, at any time, decides to cancel his order, and return the unit for a refund, they may be charged with up to a 20% restocking fee. It is not our fault if the customer thinks that they can recieve free cable television services by using our units. We have thousands of customers across the United States who have ordered our units, called their cable company, and have gotten them authorized, and are using them happily. Our units do not steal cable television. If you would like to eleviate the cable box rental fee from your company, and plan on using a unit from us legally, we would be more than happy to sell one to you. If you would like to use it to try to steal cable, don't order, as you will be unsuccessful at doing it. Thank you, James Michael Kilconey, Owner Info Net Products
