molested intern of Jack Lee
California,#2UPDATE Employee
Fri, January 03, 2014
This company is a scam. Don't buy from them. They'll take your money and never ship product. They claim to be in the USA - the truth they are based in China as is Jack Lee after he was charged with rape of interns coming from China and Taiwan.
Samwell Technology Company, Ltd http://samwell.net is based in Beijing China. Therefore when he rips you off, the only way you can get a refund is to prevail in a lawsuit against him in China. Or you can sue one of his affiliates based in the USA. Most of those have already filed bankruptcy.
The office in Gilroy, California was evacuated after it was raided by the Attorney General's Office over an chain of 'happy endings' massage parlors Jack Lee opened with his young interns.
Inksoutlet.com - Hon Prosperity Enterprise Company - 7881 Church Street - Gilroy, CA 95020 - Phone number (408) 600-1502
Catherine
Castle Rock,#3Author of original report
Mon, July 30, 2007
On July 22, 2007--since I still hadn't received the black ink cartridge I ordered from InksOutlet.com-- I purchased a Nukote Remanufactured Black Ink Cartridge from Wal-Mart (they'd been sold out until then), and then inserted that, and the Remanufactured Tri-Color Ink Cartridge I received from InksOutlet.com, into my printer. Everything seemed fine until Thursday afternoon, July 26th, when I tried to print out a map and directions. My printer would not print, and produced an error message telling me the tri-color ink cartridge FAILED! I had to take out the 4-day-old cartridge and print everything with only a black ink cartridge! Turns out, the tri-color inkcartridge is EXPIRED! The original manufacturer places a date on the underside of the cartridge in ink that matches the color of the cartridge. While it's difficult to read, it shows when the cartridge should not be reused any longer; as most of today's printer contacts are very sensitive and will no longer communicate with an old cartridge's contacts. Once a cartridge is expired, it's useless. Well, THIS particular cartridge expired on "2006/12/03." When I ordered the ink from InksOutlet.com, I asked that they ensure the cartridges won't expire for at least 6 months. This one expired at LEAST six months ago! Makes me wonder if English is their second language. Now, InksOutlet.com owes me $13.88 for the defective tri-color ink cartridge, in addition to the $10.48 for non-delivery of the black ink cartridge, for a total refund of my order ($24.36). According to their Website, before returning merchandise to InksOutlet.com for a refund, you have to contact them to obtain an "RMA Number." So, first thing Friday (July 27th), I emailed them at their RMA email address ([email protected]), and requested an RMA Number to return the defective Remanufactured Tri-Color Ink Cartridge. But, how can you get an RMA Number from them if they never answer their calls or emails??? Of course, true to their previous behavior, they have not answered my request. In fact, I've never had ANY "contact" with them, that I know of. I don't even know if they're READING their emails at all. And, it's not like their "800" number works, since each time I call, I get the same "This number is temporarily unavailable," message. The FTC's Consumer pages warn folks to ensure certain things are present on Online seller Websites before purchasing from them. Well, I'm here to tell you, no matter what the Website looks like, there is NO GUARANTEE you will get what you pay for! So, be careful making Online purchases! Only trust the Sites of stores you ALREADY know (like OFFline stores), or those who supply their products to OFFline stores! Wish me luck in getting my money back from InksOutlet.com, because I'm not feeling especially confident they'll honor their written guarantees.