- Report: #1444133
Complaint Review: Inmatecall.com -
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Author Not Confirmed
Why?
Inmatecall.com
United States
Phone:
512-910-2208
Web:
inmatecall.com
Categories:
Business Rating:
(0)
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Inmatecall.com supposedly they network through some of the other jail calling service providers they took money that was not due to them from my account and will not respond to refund it Internet
I tried their service in Dec 2017 and after making 1 call using their service, I discovered that it did not save me any money, therefore I cancelled the services immediately following that. They were suppsoed to refund my money and I was told it would take approximately 7 to 10 days to be refunded. I also discovered that they took out two additional payments that were not due to them at $57.67 each. I addressed this with them and was told it happened due to a glitch they were having with their equipment update but I would be refunded.
I was told this on 12/19/17 and as of today, I still do not have my money. I called my bank immediately about this also but they said since it was my debit card, there was nothing they could do. I have emailed these people numerous times, which go unsanswered except for one. The response was extremely bogus about their equipment again. Which I called them out on the fact that it was a lie and told them they are thieves. The contact phone numbers they were first using are no longer valid. But when I would call, it always went to a voice mail. At first you could leave a message but then the recording changed and it said it was not a monitored line and to call back. Then the number was no good and I had to go back on their site to find a new number.
I have called this new number over and over and no one ever answers. It's always a voice mail and tells you to leave a message and they will get back with you within one day. Well that's a lie too. Not only do they falsely advertise that they will refund you if their services do not save you money, but they take money that you do not even owe them. This company is ridiculious. I have filed complaints with the FCC and Better Business Bureau also, but so far I'm still without my money. I know there are many people out there that would be really hurting for that money back. I need my money back and these people have stressed me out to the max with this. They should not even be allowed to operate, esp since they will not even take a call or return one.
I appreciate any and all help I can get with this.
