Joseph
New Orleans,#2Consumer Comment
Wed, March 28, 2012
I am in no way supporting Instant Tax in this matter.
However, the IRS did not begin to accept returns until January 17, so any indication that you would received your refund prior to that date was either a mistake by the preparer, or a misleading comment to get youto complete your return. No refund from the IRS would have been possible for at least a few days after January 17.
Also, all reputable tax preparation services are required by IRS regulation to provide you with completed returns and applicable paperwork.