daquilla
lavergne,#2General Comment
Fri, February 15, 2013
I filed with this company in 2012 and they did the same thing to me as well. I was not informed that my taxes would be filed, I didn't even give them my w2form until after my taxes were already filed. The advance they gave me was only 50.00, and I had to pay them back 300.00 which was not told to me. On top of that I didn't receive any copies to the paperwork explaining the information. There's not really one appointed supervisor, the person who claimed to be a supervisor didn't know much about the process at all. I was later told by an insider that work for the company, they don't have the ability to give loans, so the way around that is to open an account in your name with bank of america, and charge the 300.00 in bank fees. Otherwise they could get into major trouble for advertising the advance. SO the reason why you were charged the 600.00 is 300 for the bank fees and 300 for the preperation for the taxes. It's a major scam. I reported them to the BBB.
WB0009
Wak,#3Consumer Comment
Fri, February 08, 2013
I just wanted to inform you that some of your statements are confusing. I am not an employee or endorsed by the Instant Tax Service Corporation. First of all, how is the company able to file a 1040EZ form when you claim dependents. In order to use a 1040EZ, you would have to claim no dependents. Also, if the agent files the information wrong and you were not adamant in your demands. You may be facing an audit from the IRS. If I were you, I would get on the phone with the IRS and if you don't call IRS. I would have to presume that you are more upset of having $600+ and more taken out of your return. You better make sure that you are not getting more than you are suppose to receive like Mo Money Taxes did to its consumer by inflating untruths. I am just stating my opinions and have a nice day. Just a friendly reminder, you can always go Turbo Tax and receive your refund in less than 10 days and only pay $60 rather than $600, which is quite exhorbitant...