I went to Instant Tax Service on Scott St in houston,tx last year to file my taxes and it was not an enjoyable experience. My apartment had got broken into and i needed to move asap so i did the $300 loan they do with ACE. When i got to ACE i had to give them all my info including my personal bank account info something i had never done for a anticipation loan before.After the whole ordeal with that i decieded that i did not want to use instant tax and contacted Jonathan the manager over that location and his manager in how i could have my taxes filed else where he stated that as long as i paid off ACE that i could go to another tax company. I did everything they said to do. Then i went and filed with H&R Block who did an excellent job. Instant tax filed my taxes without my husband info and the info on two of my 4 children. I never signed anything consenting them to file my taxes the only papers they gave me before they filed my taxes was a consent to share my info with ACE for them to approve the loan. Instant tax is a scam all the way around. And i thought it was only here in Houston but now i see this happened nation wide.Instant Tax also had recieved the rest of my tax return and didnt bother to call me and tell me it was available the way i found out is H&R Block called and told me to contact the IRS there was a problem with my tax return. I called and they told me that Instant Tax had filed already and i explained to them the situation and was basically told there was nothing they could do i would have to sue Instant Tax. I dont have that kind of money so basically i was screwed. Now i owe H&R BLOCK for their time which is more money that i dont have. Instant Tax screwed me and the IRS should have done something because the numbers they submitted didnt even match my W2 form. I am still mad it has been a year because i called Instant Tax from H&R BLOCK office and was told that the taxes had not been filed and would not be filed but they were. Jonathan you are a liar and so is your company and i hope that you get closed down. DONT EVER DEAL WITH THESE PPL THEY WILL FIND A WAY TO RIP YOU OFF AND TRY TO MAKE IT SEEM LIKE YOU ARE THE ONE THAT IS CRAZY.
The same thing happenned to my daughter and I. I just contacted a lawyer and also thinking of calling local news. I've seen so many complaignts about this company all across the us