- Report: #833400
Complaint Review: Instant tax service - Washington District of Columbia
Reported By:
Trina -
Washington, District of Columbia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Instant tax service
1009 Hst NE Washington, 20018 District of Columbia, United States of America
Phone:
Web:
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Instant tax service Biggest ripoff ever Washington, District of Columbia
I filled my 2011 taxes with the Instant tax office on Hat NE in Washington. That was fine and well the people are nice and somewhat helpful, but the problem I have is when the call and let you kno your taxes are done and you go to their office and they act like they don't know whatr you are talking about. I recived a phone call from them a voicemail I might add was left letting me know my check would be there on Friday Febuary 3rd. That was on Febuary 1, 2012. Today is February 3rd. I went all the way there to be told my check was not there. WTF? I spoke with the recptionist Ms Kim and let her know it was her that contacted me and that I had the voixemail message to .prove it. I played the message and she tells me that she doesn't remember calling me. I asked what's up with jot being able to get through on the phone. They informed me that they set it up because of all of the phone calls. You're a tax preparedness company you're going to get a lot of phone calls. If you have not filled your taxes yet I suggest you don't go there. Go to there competors.
1 Updates & Rebuttals
Concerned Citizen
rockford,Illinois,
United States of America
CONSUMER HELP
#2Consumer Comment
Tue, February 07, 2012
Go to Youtube video and read more information
http://www.youtube.com/watch?v=smaK1CUMTX8
