- Report: #1195624
Complaint Review: Institue for Natural Healing - Frederick Maryland
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Author Not Confirmed
Why?
Institue for Natural Healing
Box 969 Frederick, 21705 Maryland, USA
Web:
www.institutefornaturalhealing.com
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Institue for Natural Healing Angela Salerno, Publisher Precocious Newsletter about all things Health. Not one was sent to me Frederick Maryland
After reading an internet commercial, I decided to sign up for their Newsletter. It has been about a year and I didn't have a receipt and recvd no newsletters.
Just yesterday, I received a letter in the mail stating that the Institute for Natural Healing has changed their name to:
Independent Healing and my credit card will be billed for another year of newsletters!!
I hope to find a phone number somewhere on the internet, as none was supplied on the letter that was mailed to me.
Angela Salerno, publisher, will be hearing from me!!
Harriet
Temperance, MI
1 Updates & Rebuttals
Mason
Baltimore,Maryland,
USA
From Institute for Natural Healing
#2UPDATE Employee
Fri, April 17, 2015
Hello! My name is Mason I am a representative from The Institute for Natural Healing. I am sorry to hear of the issue you experienced in receiving our publication. Please remember all newsletters are delivered via email. It is possible they were sent to your spam box. We offer a money-back guarantee and the ability to cancel your subscription at any time for any reason. We also have had a lot of positive feedback from our valued subscribers and appreciate any feedback that will help us improve our service.
If you need further assistance and would like to speak directly to one of our customer support representatives or if you have questions, please call toll free at 1-800-818-7209 (Outside the US, call 443-353-4358). Our hours of operations are Monday – Friday from 8:00 A.M. – 11:00 P.M. Eastern Standard Time. There is also a contact us form on our website at http://www.institutefornaturalhealing.com/contact-us/ and you can even instantly chat with one of our representatives directly on our website. If you have any further questions or comments please feel free to give me a call directly at 443-353-4443. I am in the office 9am to 5:30pm Monday-Friday EST. Thank you.
