- Report: #848843
Complaint Review: InsuranceAgents.com - Internet Internet
Reported By:
Suckeredin -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
InsuranceAgents.com
309 S. 4th St. Suite 412 Columbus, OH 43215 Internet, Internet, United States of America
Phone:
877-225-3239
Web:
www.insuranceagents.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
InsuranceAgents.com Deceptive, unethical sales practices, waste of time and money Internet, Internet
This company contacted me in 2010 about how they provide the best leads from consumers looking to purchase insurance products. The cost per lead was about average but they said the success ration was the best, so I tried it.
Out of the first 7 leads, 3 of them were not even real people, 2 of them said to stop bothering them, they did not request anything and the other was never reached. I had to stay with them for 30 days so I scaled back the number of leads I was getting because I didn't want to spend several hundred more dollars. I received maybe 5 more, all of which were useless. They were either not real people, were not reachable, or were not looking for anything.
I shut it off after my credit card was dinged for another $100.00. I immediately shut it off and they would not credit me back. Their instructions for how this worked were not clear. The fact they do not refund any unused money is a bad business practice and shows they have no desire to actually provide quality leads to the agents.
If they truly felt their product was even average, they would return unused money. An ethical business would do so.
In February of 2012 they contacted me again because I had money left in my account. Now, the leads had gone up in price, but only one person received it as opposed to 5 people before. I decided to try and use the rest of my funds.
The "leads" I received were not leads at all. They were not able to be reached, requested the info weeks ago, or just flat not a person. This time, I did not have to wait 30 days. I shut it off again, requested my remaining balance to no avail. They said I could get 2 more leads and then they would credit me $5.00 that was left in the account.
There are much better lead companies out there. At least there are some that care about the customer and would refund their money if they did not live up to their end of the relationship. This is an unethical company. My recommendation is to look elsewhere. Unless you know someone who can cherry pick the leads for you I would not bother with InsuranceAgents.com.
Out of the first 7 leads, 3 of them were not even real people, 2 of them said to stop bothering them, they did not request anything and the other was never reached. I had to stay with them for 30 days so I scaled back the number of leads I was getting because I didn't want to spend several hundred more dollars. I received maybe 5 more, all of which were useless. They were either not real people, were not reachable, or were not looking for anything.
I shut it off after my credit card was dinged for another $100.00. I immediately shut it off and they would not credit me back. Their instructions for how this worked were not clear. The fact they do not refund any unused money is a bad business practice and shows they have no desire to actually provide quality leads to the agents.
If they truly felt their product was even average, they would return unused money. An ethical business would do so.
In February of 2012 they contacted me again because I had money left in my account. Now, the leads had gone up in price, but only one person received it as opposed to 5 people before. I decided to try and use the rest of my funds.
The "leads" I received were not leads at all. They were not able to be reached, requested the info weeks ago, or just flat not a person. This time, I did not have to wait 30 days. I shut it off again, requested my remaining balance to no avail. They said I could get 2 more leads and then they would credit me $5.00 that was left in the account.
There are much better lead companies out there. At least there are some that care about the customer and would refund their money if they did not live up to their end of the relationship. This is an unethical company. My recommendation is to look elsewhere. Unless you know someone who can cherry pick the leads for you I would not bother with InsuranceAgents.com.
