- Report: #121655
Complaint Review: Integrel - worldwebaccess - Verizon - Nationwide
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Author Not Confirmed
Why?
Integrel - worldwebaccess - Verizon
worldwebaccess.com Nationwide, U.S.A.
Phone:
800-736-7500
Web:
N/A
Categories:
Business Rating:
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Integretel aka worldwebaccess charged my Verizon phone bill for e-mail acess. Rip-off! Nationwide
Integretel, Inc. under the guise of worldwebaccess billed my verizon phone number twice. Once was $14.95 setup fee and the other was $9.95 monthly service fee. I called the 1-800 number and got nothing but an answering machine time and again. I e-mailed them several times with no response.
When I called Verizon, they knew right away who this company was. The operator explained that they answer the phone when they call so she did this with me on the line. The phone went straight through to Rosa who explained that this was a Sweepstakes promotion and that I was being charged for an e-mail account. Ridiculous. I cannot get reimbursement but I told her in no uncertain terms not to bill me again. If it happens again, I guess I'll have to lose Verizon. What can be done about this?
Pamela
Frederick, Maryland
U.S.A.
When I called Verizon, they knew right away who this company was. The operator explained that they answer the phone when they call so she did this with me on the line. The phone went straight through to Rosa who explained that this was a Sweepstakes promotion and that I was being charged for an e-mail account. Ridiculous. I cannot get reimbursement but I told her in no uncertain terms not to bill me again. If it happens again, I guess I'll have to lose Verizon. What can be done about this?
Pamela
Frederick, Maryland
U.S.A.
