Jose
Hawthorne,#2Consumer Comment
Sat, August 07, 2004
on this month phone bill from sbc, I was charged 77.56 dollars for a call i never made. i am angry beause that day it sunday, and iwas not at home to make such as long distant call. besides i am not longer use sbc or any other company to make long distance calls. I am using pre-paid phone cards. let's put those bad people, com artist in the place they belong which is penitenciary on forced labor.
Jose
Hawthorne,#3REBUTTAL Individual responds
Sat, August 07, 2004
I am very angry on those greedy corporation that let inoscrupulous individuals steal from the american people. we had enough.
Angelina
Tucson,#4Consumer Suggestion
Wed, August 04, 2004
Hello- I had the same issue- I called Qwest and they advised me to call the 800# on the bill right next to the charge. It's funny when you call, the first thing the automated system says is " If you are waiting for a refund, please allow two billing cycles". Obvious they give A LOT of refunds!! I talked with the rep who was really nice and she stated it was a # dialed by my computer modem and they would remove the charge and put a block on my phone # so the situation could not happen again! So far so good. Hope this helps!!