Dale
South San Francisco,#2Consumer Comment
Fri, May 27, 2005
Douglas, the phone call you had with the customer service rep was extremely important. According to you Integretel admitted that a malicious program was involved and still did not remove the charge? If they knew wrong-doing was involved and still did not remove the charge is very serious indeed. That would be like some criminal using your credit card to buy a mink-coat and the credit company saying well we know a criminal used your card, but we want you to pay it anyway! Also, you swore that you did not authorize the call, and they still wanted you to pay? File a complaint with the FCC and the FTC. This is very serious indeed. Also, I have lots more detail on my complaint on this site.