- Report: #453927
Complaint Review: Integrity Auto Exchange - Winter Springs Florida
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Integrity Auto Exchange
1270 Belle Ave #102 Winter Springs, 32708 Florida, U.S.A.
Phone:
407-695 2116
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Integrity Auto Exchange Dont Buy A Car Here Winter Springs Florida
I had seen Integrity Auto Exchange on autotrader and they seemed to have a lot of good deals. I went in one day to buy a 2003 Nissan Altima which had been posted for $7800. It seemed like an unbelieveable deal for the price and the mileage (57k) I took a look under the hood...seemed fine. Test drove the car...seemed fine. It was the day I drove it home from the dealership that I noticed problems right away
As I was on I-4, the car shook violently when I went above 60 mph, then I ran into the usual even rush hour traffic going through downtown orlando. A driver honked his horn at me and told me my back tire was shaking, so I pulled off to the road and examined the right rear wheel, it looked ok. I shrugged it off and got back onto the freeway.
I later found out that right rear rim was not only cracked, but bent and couldn't be fixed. I had a tire place put on a replacement rim, car drove ok. But there was NO SPARE TIRE in the trunk. I went back to the dealership the next morning and was given a spare tire free of charge.
Now one thing I noticed when I bought the car was the "Service Engine Soon" light was on. I had the oil changed (it needed that when I bought the car) The light was still on, but the car drove fine so I shrugged it off.
For the next two months the car drove fine, then one day at work I started the car and one of my nearby supervisors who was heading home for the night said he had noticed blue smoke everywhere. I then found out the car had consumed about 4 quarts of in nearly 2 months!
I added the oil two weeks ago, yet the check engine light was STILL on. I took my car to Universal Nissan and I was told my car has a bad catalytic converter and needs an all new engine! Really? At 61k miles? Fine, its under a warranty, so have I wont pay for it. I should expect my car back tomorrow or the day after
As much as I love my car, I really wish I hadn't bought it. The autocheck report also stated there was unibody damage to the car and that it had been in an accident around 2006. I made the mistake of not pulling that report before I bought the car. I was still frustrated the dealer had not disclosed that to me.
To any people in the Orlando, FL metro area looking to buy a car, STAY AWAY FROM INTEGRITY AUTO EXCHANGE, they are the Wal-Mart of used car lots, excellent prices but really crappy cars.
Otowndave
Orlando, Florida
U.S.A.
As I was on I-4, the car shook violently when I went above 60 mph, then I ran into the usual even rush hour traffic going through downtown orlando. A driver honked his horn at me and told me my back tire was shaking, so I pulled off to the road and examined the right rear wheel, it looked ok. I shrugged it off and got back onto the freeway.
I later found out that right rear rim was not only cracked, but bent and couldn't be fixed. I had a tire place put on a replacement rim, car drove ok. But there was NO SPARE TIRE in the trunk. I went back to the dealership the next morning and was given a spare tire free of charge.
Now one thing I noticed when I bought the car was the "Service Engine Soon" light was on. I had the oil changed (it needed that when I bought the car) The light was still on, but the car drove fine so I shrugged it off.
For the next two months the car drove fine, then one day at work I started the car and one of my nearby supervisors who was heading home for the night said he had noticed blue smoke everywhere. I then found out the car had consumed about 4 quarts of in nearly 2 months!
I added the oil two weeks ago, yet the check engine light was STILL on. I took my car to Universal Nissan and I was told my car has a bad catalytic converter and needs an all new engine! Really? At 61k miles? Fine, its under a warranty, so have I wont pay for it. I should expect my car back tomorrow or the day after
As much as I love my car, I really wish I hadn't bought it. The autocheck report also stated there was unibody damage to the car and that it had been in an accident around 2006. I made the mistake of not pulling that report before I bought the car. I was still frustrated the dealer had not disclosed that to me.
To any people in the Orlando, FL metro area looking to buy a car, STAY AWAY FROM INTEGRITY AUTO EXCHANGE, they are the Wal-Mart of used car lots, excellent prices but really crappy cars.
Otowndave
Orlando, Florida
U.S.A.
1 Updates & Rebuttals
Integrity
Winter Springs,Florida,
U.S.A.
Totally Misleading
#2UPDATE Employee
Wed, July 08, 2009
There is a couple key factors that consumers need to know when buying a car. First of all, when you buy a car that is used most likely you are buying it AS-IS. Which means that if you sign the AS-IS paperwork and you drive off the lot and the car breaks into four pieces you are the proud owner of all four pieces. Which pretty much breaks down to make sure the car drives good before signing any paperwork. Secondly, in this particular case this gentlemen checked the car over and "shrugged off" the issues he saw. Which means that was his ignorance. Thirdly, autocheck is not a reliable source of car history since the company usually puts unibody if the car has some scratches on it just assuming that it was in an accident. Lastly, we do not pull carfaxes (notice I said Carfax not autocheck) on vehicles until the customer requests one. He obviously did not request a Carfax which means we did not provide one. So obviously we do not know the history on the car unless we pull a carfax. Which means we did not know to tell this gentleman that the vehicle had any damage since we did not pull a carfax. All in all, Integrity Auto Exchange has been in Winter Springs for nearly 20 years and we have hundreds of very happy customers and hundreds more repeat customers. We do not hide the fact that our cars are AS-IS with no warranty from us. Consumers need to know what they are buying before they purchase. You can walk into any dealership with your personal mechanic and have the vehicle looked over from top to bottom inside and out. If the dealership refuses than I suggest you move on to the next dealership. We cannot help that some people are just that ignorant to buy car and "shrug off" issues that we would have gladly fixed before selling it.
