- Report: #1422184
Complaint Review: Internal Dispute Resolution on behalf of CashNet - Nationwide
Reported By:
Not 2 Crazy -
New Jersey, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Internal Dispute Resolution on behalf of CashNet
Nationwide, United States
Phone:
Unknown
Web:
N/A
Categories:
Business Rating:
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Internal Dispute Resolution on behalf of CashNet CashNet . Rec'd several calls over the past two months from a company who refers to themselves as "Internal Dispute Resolution", Fraud Department, to collect on a Payday Loan that never took place.
I received several calls with "Unknown" caller id status stating they were from a company calling themselves "Internal Dispute Resolution". Their claim is that I took out a loan with CashNet in 2013 for $430 and my payment back to them via my actual bank name at that time had bounced and I never made good on the bad check. They said the company was prepared to settle the debt for $710 to not take it to court.
The first time I spoke to them, the woman had the last 4 digits of my SS#, an old address, an old bank that I no longer had an account with and an old email address. I didn't tell her outright that any of the info was currently correct but said I recognized the info.
I immediately told her I never took out a loan with CashNet, never wrote them a check and never bounced a check. Now, you would think that if they were a legit collection agency, she'd say she would look into the info...yadda, yadda, yadda. Instead she just asked how I wished to proceed. At that point I told her that she should be ashamed of herself for scamming good people out of money they didn't owe. She hung up on me.
BTW - if you search for "Internal Dispute Resolution" in a search engine, you will get tons of sites that offer internal dispute resolution in whatever industry they are in, but I never found one business with that exact name, except for on scam report sites.
I got another call the next day from a different named woman (but for all I know it was the same woman). This time she said that this was the last phone call I'd get since I was already unresponsive to them and uncooperative. I asked her how I would pay the claim and she said she'd have to get my credit card number over the phone, then she'd send me a form online that I needed to electronically sign and they would then charge my card.
I asked her for this document without my card number AND for an original document that I actually signed with CashNet taking out a loan with them. She put me on hold to talk to her "in-house lawyer" and then came back saying he said he wouldn't release any paperwork because I was being uncooperative and he didn't want a back and forth with me, whatever that meant.
So at that time I told her to stop scamming people and went on a little rant about how despicable it was of them and all she kept saying was "hello?", "hello?", "hello?", then she hung up on me.
These people had no foreign accent so I assume they were calling from the US or Canada.
If you get any calls like this, ALWAYS ask for documentation that shows you actually made said transaction - because they won't have it since the transaction never happened and you back them into a corner. That's when they get defensive and start threatening legal process against you. But call them scammers and they hang up. A legit collection company would not do that.
