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  • Report:  #1440434

Complaint Review: International Aero Academy - Lakeland Florida

Reported By:
Chui - Watertown, Ny, United States
Submitted:
Updated:

International Aero Academy
3131 Flightline Dr Lakeland, 33811 Florida, United States
Phone:
8634013592
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

This flight school will lie to get you in the door. I was quoted a timeframe for a week to get my multiengine and multiengine instructor ratings done. After I showed up they said it would be more like a month. When confronted about this discrepancy the staff said that it was another employee who misinformed me and no longer works there. Now I’m being dragged around by the hope that there will be a cancellation and a check ride available earlier. No one has stepped up to accept responsibility, all anyone has said is that it’s not their problem. I was also told over the phone that there would be a single occupancy room available for me. Right before I was scheduled to come I was then informed I’d be in a shared room. Not a huge deal, since I’d be charged the lower room price. Then my roommate arrives today and I find out he’s doing multi too, and he has a check ride scheduled. That was the last straw. For those who might say my expectations of this school are unfair, I want them to know that I’ve been here before. Back when this school was Tailwheels I did my instrument, commercial, and CFI here. Back then they were on top of things, cared more about customer service, and did things right. Things weren’t prefect then either. It’s tough to run a truly accelerated flight program. A bad weather day or unexpected maintenance can throw it all off for a student. However, there is a difference between not perfect, and not caring. International Aero Academy knew beforehand check rides were not available for the next month but still quoted me a week for two check rides. I’m giving up on this place and going home. I’m also refuting my credit card deposit charge. They’re likely to want me to pay for training already received but I’ll gladly go to court over them for that. If I find the motivation I may also contact the attorney general about their business practices. I would not recommend anyone spend their money at this flight school or take a chance on them. There’s a competing flight school on the field who would be more deserving of your trust. I would say that the way the flight school operates it won’t be in business long, but I’m willing to bet they milk their foreign students and their visas for all they’re worth.



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