- Report: #440847
Complaint Review: International Magazine Company - Nationwide
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International Magazine Company
Nationwide, U.S.A.
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International Magazine Company Taking money but not delivering product as promised Nationwide
We received a phone call from a lady who said that we owed money to her company. As she went on to describe what was going on I told her I had no idea what she was talking about. I than talked to my boyfriend and he told me that he had talked to her over two years ag and the company had offered him a magazine subscription service. When he realized how much it would cost he called and said he had changed his mind. We never heard another thing from them until Feb of this year. All of a sudden she was calling and saying we owed them over 800.00 dollars. I informed her that I needed to ask my boyfriend before I paid the bill. I talked it over with him and he even tried to talk to her but she told me he kept hanging up on her and that he was plain old rude to her. I talked to her some more and than we agreed to pay the past due balance of two payments of 81.90. She told me we would be receiving our magazines right away. After we did not receive any magazines I called back and talked to some man who told me I was a liar and that I just did not want to pay my bill. So I went to our bank and they reversed the charges. Now I am getting angry phone calls from this woman, she supposedly has no supervisor to talk to and I am again a liar. We are still refusing to pay the company and they keep calling offering us great dvd deals. She is threatening to send us to collections and have lawyers come after us if we do not pay.
Wyocowgirl
gillette, Wyoming
U.S.A.
Wyocowgirl
gillette, Wyoming
U.S.A.
1 Updates & Rebuttals
Luis
Santee,California,
U.S.A.
Here is what you do to get your money back!
#2Consumer Suggestion
Fri, June 26, 2009
Same thing happened to my fiance and I. So here is how you get your money back and avoid them posting any other transactions on your behalf. 1) First contact your credit or debit card company (IE: Wells Fargo, Bank Of America, ETC.) and report it as credit or debit fraud (whichever applies to you), and have your card canceled so no other transactions go through. 2) Keep trying to get a hold of the company. There is only ONE number where I spoke to anyone that seemed like they could do anything about it. That number is 727-536-9990. That is the Executive Office for the International Magazine Company. I talked to one lady who seemed nice and has told me that she will be refunding our money back into our account within 3 days. Her name is Jen and her extension is #226. She is the only one who called me back after I gave them our number. 3) If you do not get your money back and/or don't receive a phone call back after giving them a chance to settle this through you, then I suggest you file a complaint with the Better Business Bureau. (http://www.bbb.org/) Go to that site and enter your zip/postal code and it will send you to the Better Business Bureau of your city/county. Then on the right you will see a 'BBB For Consumers' box and you will see a link that says 'File A Complaint'. Click on that. It will then ask you the address of the International Magazine Company and their information. In case you cannot find their information anywhere else here is their info. Company Name: International Magazine Company Company Address: 3665 E. Bay Dr. Ste. 204 #253 Largo FL 33773 Company Phone Number: 727-536-9990 (Also remember that you will probably get nowhere if you call back the number that called you. Call this number and you speak directly to one of the top people.) Then explain what happened to you in detail and submit your application. Also, watch your account for further charges although I doubt there will be any if you listened to step 1. If you need any further help just let me know. And remember this will take time to get through to them and get your money back. Be persistent and demanding and you will get your money back. Good Luck. Kelley Santee, California
