- Report: #1165006
Complaint Review: Intoxalock - Nationwide
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Author Not Confirmed
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Intoxalock
Nationwide, USA
Web:
intoxalock.com
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Intoxalock Wretched company with a poor device Nationwide
DO NOT EVER GO WITH THIS COMPANY! I had them for almost a year, and had nothing but problems.
Their device caused me NUMEROUS problems, they charged me twice for lockouts from my mechanic DESPITE GIVING THEM PLENTY PRIOR NOTICE. I am still fighting to get my money back from the last one since they claim to have refunded my account with them instead of back to my debit card THAT THEY ONCE AGAIN WRONGLY TOOK!.
I GOT A COURT ORDER TO HAVE THIS DEVICE FROM INTOXALOCK REMOVED FROM MY CAR. I spoke to two different supervisors and even my probation officer called, and he and I were both told there would be no charge to have the device removed, yet they still charged me some fees for this, saying these are administrative or some other such nonsense.
And they claim to have refunded me to my Intoxalock account WHICH I CAN NO LONGER ACCESS NOR USE SINCE I DON'T HAVE THEIR DEVICE ANYMORE!!!!!
This device has given me repeated false positives for things like toothpaste, gum, even an energy drink. Toothpaste! I have been sober for over a year, yet every time I blew into this device I felt like I was going to be accused of a crime.
This device is poorly made and the children at Car Toys that they rely on to install, maintain and recalibrate this device seriously have no clue. And I have been to more than one due to incorrect wiring. Oh, it's Intoxalock's fault. Oh, it's Car Toys' fault. Pullllleeeeese.
I had to have the wiring replaced, it caused damage to my starter since it refused ABSOLUTELY REFUSED to ever start unless I cranked it 4-7 times. EVERY SINGLE TIME!
Seriously, when even your probation officer tells you to have the device removed and go with another company, you know you are with a bunch of people just trying to make a buck off of someone that made a mistake and is paying for it. Literally.
Yes, I yell and get angry at these people. They have caused me to miss work. They have caused me to spend money out of my pocket that I should not have needed to spend. They have been the source and anger, helplessness and frustration for the entire time I had to have their device. They had the flipping NERVE to call me today, two months after having their devil device was removed to say that I owe them more money! Seriously!!!!!!! YOU PEOPLE OWE ME ABOUT $100 FROM OVERCHARGING ME FOR A MECHANIC CREATED LOCKOUT THAT YOU CLAIM TO REFUNDED TO MY INTOXALOCK ACCOUNT! W H Y !!!!! I CAN'T ACCESS THE ACCOUNT ANYMORE SINCE I AM NO LONGER A CUSTOMER AND WHY WOULD I WANT CREDIT WHEN I AM NO LONGER A CUSTOMER!!!!!
I have had a device from another company installed in my car and haven't had even one single problem.
If you want to just do your time without drama and without anymore punishment than you are already facing, GO WITH ANOTHER COMPANY.
I am going to post this on every place I can, review this company wherever I am able. There are too many options out there that don't cause such stress and anguish. Trust me on this. For the love of your sanity, go with someone else!
