1, Report:
#1522382
Posted Date:
Nov 07 2022
Intoxalock Scamming you of money Urbandale Iowa
I had an Intoxalock deviced installed in June of 2021 for my second DUI. I was okay with this. Little did I know it would turn into a nightmare.
I went through the usual problems with the device from what other people had told me, all of them being mechanical issues with my vehicle ...
Entity
Categories: Ignition Interlock Systems
2, Report:
#1521604
Posted Date:
Oct 04 2022
Intoxalock Ignition Innerlock Defective device has caused negative health consequences Urbandale IA
I’ve reached out to Intoxilock numerous times to no avail. I even asked to speak with a supervisor or manager. After waiting on hold for 45 minutes after weeks of calling I finally am connected to a women who was very demeaning. She gets on the phone and instantly is dismissive of...
Entity
Categories: Alcohol Breathalyzer, Breathalyzer
3, Report:
#1515985
Posted Date:
Feb 11 2022
Intoxalock’s ignition interlock Intoxalock’s ignition interlock the device kills your battery and locks you out phoenix az
I recently had an interlock installed in my vehicle using Intoxalock on Jan 19, 2022. in AZ
When I signed up with the company I did not receive documentation or a receipt or a lease agreement until I had my first issue on 2/2/2022.
The issue that I have been running into is the d...
Entity
Categories: Ignition Interlock Systems, Interlock Device
4, Report:
#1514987
Posted Date:
Jan 08 2022
Intoxalock Consumer Safety Technology LLC Domiciled in Iowa Scam Company - Very Poor Customer Service or follow up. Des Moines Iowa
DO NOT Do business with these people. My sales rep was Richard Thompson, he got the information on our original agreement completely wrong. He does not return phone calls or emails. He is deceitful and a liar. Then someone named Brandon finally spoke to me and to my wife and p...
Entity
Categories: Ignition Interlock Systems
5, Report:
#1471953
Posted Date:
Jan 22 2019
Intoxalock Horrible customer service 20-45 minute hold times everytime!!! trying to charge for lost equipment through mail!
Intoxalock is absolutely a horrible company!!! Phone wait times 20-45 minutes everytime!!! This company sends out computer generated messages of equipment that has already been returned!!!The lease is a total scam ! They will try and nickel and dime you for every little thing ...
Entity
Categories: Services
6, Report:
#1465637
Posted Date:
Oct 25 2018
Intoxalock Lured me in By low prices and cost me a lot more Nationwide
They lured me in With the low price and stating that I could if I was not satisfied with the services I could cancel anytime. Two months in they said that I needed to sign a contract. This contract stated that I needed to use thier service until my time was up with the state. I call...
Entity
Categories: Accessories
7, Report:
#1458944
Posted Date:
Aug 31 2018
Intoxalock Consumer Safety Technology, LLC Lease and full disclosure of fees AFTER installation of device Des Moines Iowa
I am required by DMV to have an ignition interlock device installed in my vehicle due to a DUI I received in January 2016. I was advised that the device needs to be installed and maintained consistently for a 5 month period. It took me a couple of years to save up all the money for ...
Entity
Categories: Alcohol Breathalyzer, Breathalyzer
8, Report:
#1449225
Posted Date:
Jun 27 2018
Intoxalock Consumer Safety Technologies False positive resulted in probabtion violation and lengthy jail time Des Moines Iowa
I initially had the Intoxilock installed on July 7, 2017 by a court order for a DUI. Under South Dakota State Law, I am required to blow into the device twice a day between the hours of 5:30 and 8:00 AM and PM. State law requires a zero tolerance and in South Dakota that means .000....
Entity
Categories: Interlock Device
9, Report:
#1444546
Posted Date:
May 25 2018
Intoxalock Wrecked my vehicle and refused to help me! Augusta WI
I had this device in my vehicle for 24 hours and it wrecked my NEW vehicle! And after being on hold with customer service for literally hours and hours they told me to just to it somewhere!
Entity
Categories: Interlock Device
10, Report:
#1437740
Posted Date:
Apr 08 2018
intoxalock defective device 3x in 5 months des moines iowa
The units had to be completely repalced 3x in 5 months each time cuased me to miss 5 days of work towing,storage transportation expenses,as well as a disruption of my right to peace Which cannot be measured. I'm filing a complaint i will seek compensation!!! Consumer Safety T...
Entity
Categories: Interlock Device
11, Report:
#1437584
Posted Date:
Apr 06 2018
INTOXALOCK fried wiring in car Internet
Hi all to start with yes I had to put this in I got this installed in 2016 on a cinderella license in Massachusetts, the day it was installed i ha of course had to have someone drive me home in it the intaller never reconnected my headlights then precedded to say they were not ...
Entity
Categories: Accessories
12, Report:
#1427935
Posted Date:
Feb 08 2018
Intoxalock Cailofrna audio None working intoxalock West Valley City Utah
None working intoxalock installed tested once and never worked again big issues to much to type on my phone plz contact me if u want more info and if there is anyone who is willing to that intoxalock to court I have had 5 different interlocks and this one is the worst the whole set...
Entity
Categories: Interlock Device
13, Report:
#1416659
Posted Date:
Dec 13 2017
Intoxalock ignition interlock They went into my bank account and took double the payment I authorized. When the money was returned I was charged a ‘charge back’ fee that they won’t remove. Denver Colorado
I went online to make a payment for my interlock device in my car. I authorized the past due balance payment. I checked the next day in my bank account was ‘double’ charged. I called and was told the money could not be refunded. I was told the amount charged to my bank account w...
Entity
Categories: Interlock Device
14, Report:
#1415772
Posted Date:
Dec 08 2017
Intoxalock FALSE INFORMATION, BAD EQUIPMENT, RUDE CUSTOMER SERVICE. Aurora Iowa
Customer service is AWFUL. I've had the device for two weeks and it is constantly throwing error codes, restarts and requires a 5 minute wait time everytime I start my car. On 3 occasions I have gone into a store and come out to my car (NOT RUNNING) saying I missed a test and the ca...
Entity
Categories: Interlock Device
16, Report:
#1374488
Posted Date:
May 21 2017
Intoxalock (USA AUTO CARE CENTER) Intoxalock DESTROYED my Mercedes Lauderhill Florida
***DON'T PAY ATTENTION TO THE FAKE PAID REVIEWS***
I contact this company because of the reviews (BIG MISTAKE) I was told over the phone by Sherlene ext #328 that I would have to pay $150 for install because of the type of Car I have (2012 Mercedes) I agreed. I went yesterday (...
Entity
Categories: Auto Repair Service
17, Report:
#1363105
Posted Date:
Mar 21 2017
Intoxalock The device froze twice this winter as I sat freezing waiting to start the car... a few days later I had a fail then a pass five minutes later... then I again had a .02 fail and lost my license because it would not let me retest... Internet
Entity
Categories: DMV - Department of Motor Vehicle
18, Report:
#1334038
Posted Date:
Oct 19 2016
Intoxalock I want this product removed from my vehicle but I can't seem to get across to anyone Nationwide
I have unfortunately been an unwilling customer of this fraud of a company for over a year. I've written multiple complaints and made way too many complaints to them over the phone. Ex: when their lovely device disabled my entire car and I was unable to get to a new job because my...
Entity
Categories: Car Parts & Accessories
19, Report:
#1333803
Posted Date:
Oct 18 2016
Intoxalock WORST CUSTOMER SERVICE AND COMPANY EVER. Des Moines, Iowa Nationwide
I am so mad at Intoxalock! I should have been able to get my license back two weeks ago but because of their extremely poor service (I have called and emailed them and got no response and after several attempts to get someone to send my information to the DMV, I've still got no resp...
Entity
Categories: Car Parts & Accessories
20, Report:
#1331817
Posted Date:
Oct 06 2016
Intoxalock Intoxalock is Shady as hell Des Moines Iowa
Entity
Categories: Motor Vehicle Division DMV
21, Report:
#1320873
Posted Date:
Aug 05 2016
Intoxalock Ignition interlock device Deceptive. Rude. Faulty. Des moines, Iowa Nationwide
Hello everyone. Im an alcoholic. Ive been sober for a year and a half now. Id like to take this opportunity to expose what i believe to be deliberate and deceptive tactics used to intimidate and cause unnecessary expensive aggrevation to the convicted drunk driver. My complain...
Entity
Categories: Motor Vehicle Division
22, Report:
#1320317
Posted Date:
Aug 02 2016
Intoxalock Racketeering Des Moines Iowa
This company is a nightmare to deal with. 3 months with no problems, but then the 4th device I was sent was faulty. Minutes after the previous device recorded .000 BAC the new device registered .022-.039. Of course this is an expensive Positive Reading and they collect fines a...
Entity
Categories: ORGANIZED CRIME
23, Report:
#1320152
Posted Date:
Aug 02 2016
Intoxalock Avoid This Company at All Costs Nationwide
I could not possibly fully explain all of the misinformation and incorrect instructions this company's ill-trained customer service reps dig out on a regular basis. One rep gave my son incorrect information which led to expenses of over $1200 and all we got was an apology for their ...
Entity
Categories: Miscellaneous Companies
24, Report:
#1312418
Posted Date:
Jun 20 2016
Intoxalock DO NOT USE THIS COMPANY!! These are real issues everyone is experiencing. 11035 Aurora Avenue Des Moines, IA 50325 Nationwide
Firstly: DO NOT USE THIS COMPANY!!! They are a money grab!Rhode Island has new regulations as per the word of the Intoxalock rep. and I was asked to sign a new lease. The only way I was aware of this was that I had received a couple of calls from an unknown number that started with ...
Entity
Categories: Solar Energy
25, Report:
#1297477
Posted Date:
Apr 03 2016
Intoxalock They trigger their devices and services to incrue large fees San Antonio Nationwide
The customer service representative verbally abused me and refused to help. He told me I had poor reading comprehension and should blame myself for not reordering my calibration in time, since I had not due to an expired lease. My lease was supposed to be 12 months but expired aft...
Entity
Categories: Car Parts & Accessories