- Report: #440315
Complaint Review: Ionline Celebrity Sexy Teeth Whitener - WellnessWatchersMD - Internet
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Author Confirmed
Why?
Ionline Celebrity Sexy Teeth Whitener - WellnessWatchersMD
ionlinecart.com - wellnesswatchersmd.com Internet, U.S.A.
Phone:
800-591-6383
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ionlinecart Celebrity Sexy Teeth Whitener - WellnessWatchersMD I ordered Celebrity teeth whitener with $50 rebate from wellness watchersMD. Did not get product & credit card being billed 29.95 monthly for Wellnesswatchersmd I am not getting. Internet
Followed link on internet for ordering ionline celebrity sexy teeth whitener which was to be credited the price $50 for the product from WellnesswatchersMD on January 15/2009. Tried to check order status @http://www.ionlineorder.com/status.php. Showed no order placed.
Never received product, order #ANRI-02638702.
My credit card was billed $1.83, $29.95 and again the next month another $29.95 for Wellnesswatchersmd which I did not order and never received this product either. Tried calling their phone numbers but no answers.
Called my credit card company to report fraud for product not received and billed for service I did not order. Credit card company will credit my account but they are waiting for the merchant to make the credit permanent.
This is not the only time customers have been scammed by this company and I am still being charged interest on the total amounts.
Cruiser
Lufkin, Texas
U.S.A.
Never received product, order #ANRI-02638702.
My credit card was billed $1.83, $29.95 and again the next month another $29.95 for Wellnesswatchersmd which I did not order and never received this product either. Tried calling their phone numbers but no answers.
Called my credit card company to report fraud for product not received and billed for service I did not order. Credit card company will credit my account but they are waiting for the merchant to make the credit permanent.
This is not the only time customers have been scammed by this company and I am still being charged interest on the total amounts.
Cruiser
Lufkin, Texas
U.S.A.
4 Updates & Rebuttals
Robert
Princeton,New Jersey,
U.S.A.
Response from WellnessWatchersMD
#2UPDATE Employee
Thu, June 18, 2009
I am with WellnessWatchersMD and I would like to address your concern. As part of your teeth whitener purchase you selected the rebate, which also included the WellnessWatchersMD Free Trial. Per the terms and conditions, if you cancel during the 14 day free trial, you won't be billed. Otherwise, we commence billing the regular monthly fee to your credit card. The teeth whitening product you purchased, Celebrity Sexy Teeth, is sold by IOnlineOrder.com. They are a separate company, and I am not qualified to answer questions about their products. If you did not receive the product or are unsatisfied with the product you can contact their customer service department directly at 1- 866-976-8349. We are committed to resolving customer issues as quickly and conveniently as possible. We apologize if you were unable to contact us. We have recently updated our customer service system so that we can better serve you. If you are unsatisfied with your WellnessWatchersMD membership and would like to cancel online please go to http://www.wellnesswatchersmd.com/customerservice/cancelmembership/ Or if you prefer you can contact us directly by using one of the following methods: -Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php -Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php -Call us toll-free at 800-591-6383 -Email us at [email protected] Sincerely, WellnessWatchersMD Customer Service Team
Robert
Princeton,New Jersey,
U.S.A.
Response from WellnessWatchersMD
#3UPDATE Employee
Thu, June 18, 2009
I am with WellnessWatchersMD and I would like to address your concern. As part of your teeth whitener purchase you selected the rebate, which also included the WellnessWatchersMD Free Trial. Per the terms and conditions, if you cancel during the 14 day free trial, you won't be billed. Otherwise, we commence billing the regular monthly fee to your credit card. The teeth whitening product you purchased, Celebrity Sexy Teeth, is sold by IOnlineOrder.com. They are a separate company, and I am not qualified to answer questions about their products. If you did not receive the product or are unsatisfied with the product you can contact their customer service department directly at 1- 866-976-8349. We are committed to resolving customer issues as quickly and conveniently as possible. We apologize if you were unable to contact us. We have recently updated our customer service system so that we can better serve you. If you are unsatisfied with your WellnessWatchersMD membership and would like to cancel online please go to http://www.wellnesswatchersmd.com/customerservice/cancelmembership/ Or if you prefer you can contact us directly by using one of the following methods: -Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php -Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php -Call us toll-free at 800-591-6383 -Email us at [email protected] Sincerely, WellnessWatchersMD Customer Service Team
Robert
Princeton,New Jersey,
U.S.A.
Response from WellnessWatchersMD
#4UPDATE Employee
Thu, June 18, 2009
I am with WellnessWatchersMD and I would like to address your concern. As part of your teeth whitener purchase you selected the rebate, which also included the WellnessWatchersMD Free Trial. Per the terms and conditions, if you cancel during the 14 day free trial, you won't be billed. Otherwise, we commence billing the regular monthly fee to your credit card. The teeth whitening product you purchased, Celebrity Sexy Teeth, is sold by IOnlineOrder.com. They are a separate company, and I am not qualified to answer questions about their products. If you did not receive the product or are unsatisfied with the product you can contact their customer service department directly at 1- 866-976-8349. We are committed to resolving customer issues as quickly and conveniently as possible. We apologize if you were unable to contact us. We have recently updated our customer service system so that we can better serve you. If you are unsatisfied with your WellnessWatchersMD membership and would like to cancel online please go to http://www.wellnesswatchersmd.com/customerservice/cancelmembership/ Or if you prefer you can contact us directly by using one of the following methods: -Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php -Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php -Call us toll-free at 800-591-6383 -Email us at [email protected] Sincerely, WellnessWatchersMD Customer Service Team
Robert
Princeton,New Jersey,
U.S.A.
Response from WellnessWatchersMD
#5UPDATE Employee
Thu, June 18, 2009
I am with WellnessWatchersMD and I would like to address your concern. As part of your teeth whitener purchase you selected the rebate, which also included the WellnessWatchersMD Free Trial. Per the terms and conditions, if you cancel during the 14 day free trial, you won't be billed. Otherwise, we commence billing the regular monthly fee to your credit card. The teeth whitening product you purchased, Celebrity Sexy Teeth, is sold by IOnlineOrder.com. They are a separate company, and I am not qualified to answer questions about their products. If you did not receive the product or are unsatisfied with the product you can contact their customer service department directly at 1- 866-976-8349. We are committed to resolving customer issues as quickly and conveniently as possible. We apologize if you were unable to contact us. We have recently updated our customer service system so that we can better serve you. If you are unsatisfied with your WellnessWatchersMD membership and would like to cancel online please go to http://www.wellnesswatchersmd.com/customerservice/cancelmembership/ Or if you prefer you can contact us directly by using one of the following methods: -Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php -Complete our Request a Call form to have a representative call you at a time you select. http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php -Call us toll-free at 800-591-6383 -Email us at [email protected] Sincerely, WellnessWatchersMD Customer Service Team
