- Report: #463678
Complaint Review: Ipayment Inc - Tennesee, Calabassas California
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Author Confirmed
Why?
Ipayment Inc
ipaymentinc.com Tennesee, Calabassas, California, U.S.A.
Phone:
800-554-4777
Web:
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Ipayment Inc Merchant services, subprime scumbags DONT USE THIS COMPANY! Tennesee, Calabassas California
I have been doing business with these guys for years all of a sudden they with hold my deposits saying IM not authorized for that amount...
WHAT:
I have been making these deposits for years and even bigger ones i dont get it? So they asked me to reverse the deposit and ask for another form of payment...Man did I look like an idiot in front of my customer they said they will call me back and never did.
Do yourself a favor and dont deal with these moroons they are short and dont have time for a small guy they will not release almost 15k to me.
These guys are the classic credit card scumbags sub prime meltdown is coming for these guys i guarantee get your money and then go soewhere else..
Anywhere would be better than these guys they think they are so good and they are NOT
Jes
tustin, California
U.S.A.
WHAT:
I have been making these deposits for years and even bigger ones i dont get it? So they asked me to reverse the deposit and ask for another form of payment...Man did I look like an idiot in front of my customer they said they will call me back and never did.
Do yourself a favor and dont deal with these moroons they are short and dont have time for a small guy they will not release almost 15k to me.
These guys are the classic credit card scumbags sub prime meltdown is coming for these guys i guarantee get your money and then go soewhere else..
Anywhere would be better than these guys they think they are so good and they are NOT
Jes
tustin, California
U.S.A.
3 Updates & Rebuttals
Mark
orange,California,
U.S.A.
ipayment
#2Author of original report
Sun, September 05, 2010
These guys are crooks anyone that uses these hairballs are as stupid as the company they use IPAYMENT. they use YOUR MONEY and earn interst and fees they are nothing more thean bottom feeders.
First time there is a hick up you get screwed if you are a customer CHANGE NOW BEFORE YOU BECOME A VICTIM.
IF YOU ARe CONSIDERING THIS COMPANY DO ANYTHING YOU CAN TO FIND ANOTHER PROCESSOR THESE PEOPLE ARE RUDE AND DONT GIVE A S*** ABOUT YOU OR YOUR ISSUES.
I dont know how these people stay in business the guy in there risk dept is a complete a**hole he does not give a s**t about you or anyone else. If you wind up in his dept you have to kiss his a** or you will get f*****.
****IPAYMENT sucks!
marsha
Goleta,California,
United States of America
do not believe anything ipayment says they did the same to us!
#3Consumer Comment
Sat, September 04, 2010
We sell used industrial equipment. When I set up my account with Ipayment I was required to state an average sale amount. As this varies from $100-$20,000 but averaged at about $1500 monthly we put in $1500. Most of our sales fell in this category with no problem. However we had a sale of $16,905 and the company requested credit card payment. We ran it through. We were contacted by Ipayment that said that they needed more information before releasing the funds to us. They made us send in bank statments etc. which we did. They then said they had to have the name of the authorized user of the credit card account. We contacted the company who purchased the equipment and they said it was a corporate card and they had no designated authorized user. We went back and forth multiple times between Ipayment and the company and finally when the company began to get suspicious of us and our need for more information. The company contacted Ipayment and the funds were designated as "good." However Ipayment decided we did not have enough funds in our past bank statements and would not approve the transaction. We were told to issue a refund. 3 days later I received a charge on my bank account of $490 which was the transaction fee for the $16,905 that we never received! And they said we will also be charged a greater refund fee!! So we have to pay close to $1000 for a transaction that almost cost us a sale, for funds we never received! Do not do business with this company! Avoid Ipayment at all costs!!
Anonymous
Oxnard,California,
U.S.A.
info
#4UPDATE Employee
Fri, July 03, 2009
They hold it for a reason. It has nothing to do with the size of your business. Most of our merchant's are small business owners. There are a few reasons why it could red flag a hold on your deposit. One of course is the amount of the transaction. You might not be approved for that high of a ticket. Or you are selling something that is not related to your business. Believe me this happens a lot. No one is trying to make you look like an idiot they have this in place to prevent fraud. We are like a credit card. We loan you the money/deposit the money before it's gone through final approval with their issuing bank. Say for instant you were a crooked merchant you could have gotten 15k close your bank acct and if that transaction came back as fraud we would have to pay your customer back. It's to protect the customers. Wouldn't you want someone to red flag a sale like that if someone stole your card?? For instance. If they made you refund and ask for another payment most likely it was something you were selling unrelated to your business. I could look into your account if you want. Because if it was just a high ticket issue they would have asked you to fill out a processing limit change form.
