- Report: #9441
Complaint Review: Irie Software - Richmond BC
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Author Not Confirmed
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Irie Software
#61 - 10111 Swinton Cres. Richmond, V7A 3S9 BC, Canada
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Irie Software - Refund Policy
www.iriesoftware.com
After making a purchase here for their conversion software and finding out it would not do what I needed - I found in the downloaded file that there is no refunds - AFTER purchase. Nowhere on their site prior or during purchse does it mention a no-refund policy. They refused to refund my purchase for the simple reason that I was notified AFTER it had already been paid for. As a consumer... isn't it customary to be notified with a disclaimer or something PRIOR to purchase?
After making a purchase here for their conversion software and finding out it would not do what I needed - I found in the downloaded file that there is no refunds - AFTER purchase. Nowhere on their site prior or during purchse does it mention a no-refund policy. They refused to refund my purchase for the simple reason that I was notified AFTER it had already been paid for. As a consumer... isn't it customary to be notified with a disclaimer or something PRIOR to purchase?
