- Report: #131060
Complaint Review: Isp.com - Lynnwood Washington
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Author Confirmed
Why?
Isp.com
4720 200th St SW, Suite 103 Lynnwood, 98036 Washington, U.S.A.
Phone:
1-888-SIGN-ISP
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Isp.com ripoff cheat fraud did not close account when asked Lynnwood, Seattle, Visalia, Exeter Washington
I held an account with ISP.COM for about eight months when DSL came to my city. I went to the web site to cancel the account and so went to their website to find info on how to cancel. Nothing came up on their site search engine. I wrote an email asking them to cancel my account. I called, but nobody was available. Ok, so after my second email I figured they had cancelled my account. That was over 2 months ago. I just checked my bank statement and they have still been charging my check card. I finally got a hold of someone by calling and they said that "their records" didn't show that I had emailed them and there was nothing they could do but to keep the money for the last couple of months for a service that I had cancelled and hadn't been using. So, KEEP MORE ACCURATE RECORDS! This was probably the worst customer service of any isp company I have ever used. It doesn't matter who, use someone else besides ISP.COM.
Dan
Exeter, California
U.S.A.
Dan
Exeter, California
U.S.A.
