;
  • Report:  #544052

Complaint Review: ITT Technical Institute - Internet

Reported By:
Just looking - Any ITT school, Nationwide, United States of America
Submitted:
Updated:

ITT Technical Institute
Internet, United States of America
Phone:
Web:
www.itt-tech.edu
Categories:
Tell us has your experience with this business or person been good? What's this?

Random thoughts from an ex IT Program Chair

ITT's first responsibility is to their shareholders. Period. End of story. IF the students can be educated for a reasonable amount of money, that's nice, but the stockholders come first. I remember my first year there as the Program Chair of the IT Department. I walked around with a constant smile, so totally engrossed in this wonderful place, certain that I would be able to help my students realize their dreams, still completely oblivious to what ITT was really all about. It took a year to realize that the first priority was certainly not my students. There were a handful of us who were dedicated teachers and staff and truly cared about our students and went above and beyond for them. But it was a small number. One of our directors was wonderful, a few others just there for the money, still another was fired for screwing ( I mean literally) one of the salespeople. Our Finance guy was dedicated and really cared. But you all need to understand that ITT is a for-profit business. They happen to be in the business of educating students, but at it's core, it's still a business. And the first rule of business is to make money for it's share holders.

I used to inwardly cringe if I happened to overhear what a prospective student was being told during the tour. The latest and greatest of everything, cutting edge technology, etc. We DID NOT have anything close to that, usually the IT students had stuff at home before we did.

An important point that people need to realize is regarding regional vs. national accreditation. Someone else on this board gave a good description of the difference so I will give you the quick and dirty version. A monkey with a blackboard and a piece of chalk can get national accreditation. It means very little from an educational standpoint. Joe's Truck Driving School can get national accreditation if they want. Regional accreditation is much more difficult to get and keep the educational standards are much higher and regional accreditation is what allows your credits from a 2 year school to transfer to a 4 year school. Unfortunately the sales people at ITT do not spend much (if any) time talking about this. Many of the younger, right out of high school students listen to the crap on the tour and think this is the greatest place ever. They don't know what they don't know. They have no idea about accreditation and what it means, and just assume their credits will transfer. They don't know to ask these questions, they make assumptions, and believe me, no sales person is going to offer any information they're not required to give. The school is about numbers and filling seats, and keeping them in the seats. I was FORCED to pass students who had no business passing, as were other instructors. Numbers are the only thing that matters.



5 Updates & Rebuttals

Jeanski

Hamburg,
New York,
U.S.A.
To Inspector

#2Consumer Comment

Fri, December 25, 2009

I don't have a problem with national accreditation for places like Joe's Truck Driving School :-)  Vocational and technical schools have their place in the educational world for students pursuing those kinds of degrees.

What I have a problem with (and I think we agree on this point) is when schools misrepresent themselves (such as ITT and U of P).

As for your military credits... The school I work for has campuses on several military installations and that's where I got my start so many years ago. I, too, tried to capitalize on the learning experiences of students who needed those credits for promotion points and was as generous as our rules allowed. The problem with that though, is that when a potential employer reviews your transcript and sees 20 credits for artillery he has to wonder :-) Our rule is that military credits are transferred in if there is a reasonable equivalent to a course in our catalog. For soldiers in the combat arms or highly technical fields it just wasn't possible to give them the credit they thought they deserved. Hence, they chose a school that WOULD give them those credits. Sure, they got a lot of credits on their transcript, but if the degree required 128 hours of very specific credit (such as that required in our Accounting degree), they STILL had four years to go if they attended full time.

As for faculty, well, I could tell you horror stories about some of the people I teach with. One was arrested for identity theft, and one for murder. There's bad apples everywhere.

I agree with you (strongly) that high school guidance counselors could be more proactive in providing information to students about what to ask a potential college. Here's a tidbit very few people know: Financial aid is negotiable :-)  Most schools have institutional funding they use to attract highly qualified or desireable students. If you (or your child) is applying to a school and doesn't get an aid package that's sufficient, call the financial aid director and discuss it.

Merry Christmas to all!


Inspector

Tobyhanna,
Pennsylvania,
USA
If what you say is true..

#3General Comment

Thu, December 24, 2009

Then the problem lies with the high schools not preparing students, after all isn't that what guidance counselors are for?  I don't think blaming an institution for their lack of accreditation solves the problem.  Every institution is out to make money and I have found that it is really up to the school to accept or decline the transfer of credits.

I attended a regionally accredited school after my service and the representative at the school found ways to transfer military training into college credits.  He worked hard to find equivalent credits in order to give me as much credit hours as possible.

Is this an exception?  National accreditation has a place in this world.  Where would some people be if it were not for Joe's truck driving school?  Not everyone can afford to go to college.  Many are employed with nationally accredited degrees. 

I agree that what your school did "I was FORCED to pass students who had no business passing, as were other instructors" was very wrong and I am certainly not defending their actions in this case but I am defending their right to make money which is what America is all about.  If the sales people at ITT spent more time telling potential students that their accreditation was not good enough for most regional schools, I don't think they would be employed with ITT very long.  You said ex IT Program Chair, so you do not work there anymore, did you tell your students these things when you did?  I think not.

I appreciate your attempt to educate the masses on the perils of choosing the right school but, leave Joe's school alone, his standards are as high as he can make them.


Jeanski

Hamburg,
New York,
U.S.A.
Inspector...

#4Consumer Comment

Thu, December 24, 2009

I think I would disagree with you regarding what students know and don't know about accreditation. If you read the posts on ROR you'll see that the majority of complaints about colleges refer to the online schools (Univ of Phoenix, Axia, CTU, etc), and there are far fewer complaints about the brick and mortar schools. The reason is that these students don't understand the difference between national and regional accreditation and why it's important.  The OP has hit the nail on the head. And these nationally-accredited schools make it difficult for anyone to take distance education seriously.

As the OP stated, nationally accredited schools don't face the rigorous process that regional accreditation requires. There's little oversight, and that's how the admissions and financial aid get away with what they do. They screw over the student who "doesn't know what he doesn't know". They also lie - outright. I've read through a lot of these reports and have done some investigation of my own. I posed as a potential student and made inquiries abd the transferability of credit, availability of financial aid, etc. I've copied a few of those here on ROR just as a warning to potential students.

I've been a senior administrator and faculty member at a traditional college for over 20 years. I know what I'm talking about :-)

For any student considering a school like this - think again!! Your local community college most likely has an online program that is reputable and will transfer to a four-year school.


Just looking

Murrells Inlet,
South Carolina,
United States of America
Differences between regional and national accreditation

#5Author of original report

Thu, December 24, 2009

I would have to strongly disagree with you. This is one of the main complaints of students - finding out their credit hours, at a cost of approximately 40K, will not transfer to a 4 year school and count towards a degree. Many assumptions are made and they don't know enough to ask. Most students have no idea what it is that determines whether credits will transfer, and are completely unaware of the differences in accreditation standards. I would bet that MOST adults in general do not know the difference, not just ITT students.


Inspector

Tobyhanna,
Pennsylvania,
USA
What??

#6General Comment

Wed, December 23, 2009

You mean there are schools out there that are willing to lose money to educate students?  Maybe cut staff or their salaries just so they can provide a good education?

You are presuming that most people do not know the difference between national and regional accreditation.  I think most people acquiring a post high school education do.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//