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  • Report:  #124770

Complaint Review: ITT Technical Institute - King Of Prussia Pennsylvania

Reported By:
- Philadelphia, Pennsylvania,
Submitted:
Updated:

ITT Technical Institute
760 Moore Rd King Of Prussia, 19406 Pennsylvania, U.S.A.
Phone:
866-902-8324
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I withdrew from the school on December 9th. I requested proof of this the same day and was told three times that I'd receive something within a week. A week passed and nothing came. Nine days later, I sent this email to the dean of academic affairs.

Dear Danielle,

This is Charyn Coleman and I am writing to you concerning my withdrawal from the school on Thursday December 9, 2004. I was told by you and financial aid that I would receive proof/documentation of this within a week. However, it is now Saturday, nine days later and I have yet to recieve anything from the school.

I would like something to be sent out for my records and for loan repayment purposes. I NEED the documentation.

I am requesting that something be sent before December 24th. If nothing is sent by this time, I will be sending a certified letter with a return receipt as proof that I have made an attempt to obtain copies of my withdrawal information.

A wait any longer than this and I will have no choice but to seek legal advice on how to handle this matter.

Sincerely,

Charyn Coleman

Monday morning, the 20th, I received this response.

Charyn,

My apologies to you for the delay. I will copy Financial Aid on this email and see what documentation we can get to you as soon as possible. Our server has been down for a few days, so we will do what we can for you in the meantime.

Thank you for the reminder,

Danielle D'Aries

On 12/21, something came via dhl. Only, it was not proof of my withdrawal or anything with the withdrawal date on it, nor was it transcripts. It was a glossy folder with loan information printed on and inside it. It contained a typed sheet on ITT letterhead, dated for the 20th, eleven days later than when I withdrew, informing me of what the folder and the blank, carbon copy loan document inside were for. They were the "student loan exit interview". I want proof that I withdrew and no longer attend the school, and I want documentation dated for that day, December 9, 2004.

The longer I am considered enrolled in the school, the more money I owe. Knowing this, I've become adamant about having dates and documentation saying that I am no longer enrolled in ITT Tech. However (obviously), I have not been able to obtain such.

I called Sallie Mae on 12/27, and it in fact turns out that ITT hasnt submitted anything about my withdrawal. The only thing submitted was something the day after the packet came, regarding a change in status way back in September, but nothing about a withdrawal from the school. According to their records, I am still enrolled and will be until June 3, 2006. I have not attended a class since the last week of november, and officially witdrew on December 9th.

They're continuing to make money off me and I'm not even there!

I can't believe I let hope get in the way of sense when dealing with this BUSINESS in the first place....

Charyn

Philadelphia, Pennsylvania
U.S.A.


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