- Report: #327621
Complaint Review: J C Penney - Internet
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J C Penney
jcpenney.com Internet, U.S.A.
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J C Penney SBS*Fun Family Rewards Internet
Re: J C Penney SBS Fun Family Rewards. I too found an unsolicted charge today on my bank account statement and, after calling my bank, was given a toll free number associated with this charge of: 1-888-527-6839.
After calling this number, I was able to remove my name from the Fun Family Rewards and was told that a credit would be made to my bank account. Enter "O" to reach an actual operator. They claimed that when I had ordered an item approximately 8 weeks ago that I had clicked on "receive $10 back on your next order."
From now on, I will never check these "receive $ back" when ordering online, and SHAME on J C Penney!!
I hope this is helpful to others who have been scammed by J C Penney.
Bcoop12
Uniontown, Pennsylvania
U.S.A.
After calling this number, I was able to remove my name from the Fun Family Rewards and was told that a credit would be made to my bank account. Enter "O" to reach an actual operator. They claimed that when I had ordered an item approximately 8 weeks ago that I had clicked on "receive $10 back on your next order."
From now on, I will never check these "receive $ back" when ordering online, and SHAME on J C Penney!!
I hope this is helpful to others who have been scammed by J C Penney.
Bcoop12
Uniontown, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Fri, May 16, 2008
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
