Joseph
New Orleans,#2Consumer Suggestion
Sat, April 07, 2007
Maqybe I don't understnad what happened, or you are using the wrong terminology. You said you brought the return to your husband to sign, and that wehen he found the error(s), you stated you called the JH office, where the preparer said he would complete an amended return. When you went to the office, the manager told you she would have to prepare another amended return. My question here is that a return not signed cannot be transmitted. If the return was transmitted without signature, you have a significant complaint again JH. However, I believe you meant that the return was corrected prior to transmitting the return. An amended return is a corrected return that must be mailed after a return has been electronically filed. I hope that you had the terminology wrong, because sending in a return before all signatures have been obtained can be a very serious offense for JH.
Candy
Laurinburg,#3UPDATE Employee
Wed, April 04, 2007
i agree. i have been doing taxes with jackson hewitt for 3 years. every company gets complaints.some people are just to picky. ive never had a complaint about me to my knowledge. my customers return to me year after year. you came out good if that is all you paid.an amended return can cost around $140 each.because they seen it was there mistake they didnt charge you and gave you 100 off next years. many people that have to file an amended return because of a simple mistake would have loved to been in your place and recievd what you did other than just free amened return.i hardly ever seen a return with just w-2 be $175. for the return and forms you used it sould have costed you around 250-300. what complaints do u have now...see why others would appreciate it
TaxDirector
Beverly Hills,#4Consumer Suggestion
Sun, March 19, 2006
You have made a grave mistake in blaming an entire company for the mistakes of a single preparer and their manager......every tax company in the world has both good and bad preparers, after all we are talking about human errors which at your job YOU have probably made, does that mean people who deal with you have the word "Moron" tattooed across their foreheads? You even mentioned you were not wanting the task of doing your own return as you were leary of the laws in your state.....yet, afterward you profess to now know all the tax laws due to your having to find the answers you were seeking from reading materials regarding the questions you had about percentage points paid off on a mortgage. General Sales Tax, Points, whatever.....the information is out there for you to research yet it doesn't mean the company you went to was/is a house of idiots like you would have everyone reading this to believe, nor is the company that moved away the next best thing since sliced bread. You had a bad experiencd PERIOD, stop blaming an entire for your bad preparer....I would happily love for you to stick to the store bought products and stay away from prep companies if you look to blame EVERYONE for the mis-givings of one person.