- Report: #420082
Complaint Review: Jackson-Hewitt Tax Service - Longview Washington
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Author Confirmed
Why?
Jackson-Hewitt Tax Service
PO BOX 71411144917 Salt Lake City Utah Longview, 98632 Washington, U.S.A.
Phone:
360-423-5226
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Jackson-Hewitt Tax Service Tax return fraud, Charged to much for tax return and falsley led us to believe that funds would be on A visa card and they are not Longview Washington
Myself and my wife had our Income report prepared by Jackson- Hewitt. We paid over half of what our return is and that we took , but a little surprised. The rip-off is that we where told that on the I - Power card our return would be available in 24 hrs. We now have learned that it will be 2 weeks. we feel we where mis-formed and led to believe it would be 24 hrs.... just a real bad experience all the way around.........bad business practices.
Scot
Longview, Washington
U.S.A.
Scot
Longview, Washington
U.S.A.
1 Updates & Rebuttals
Stephen
Rome,Georgia,
U.S.A.
I think I understand what may have happened
#2UPDATE Employee
Fri, March 27, 2009
You may have been told that you would receive the money in 24 hours because you had applied for a Refund Anticipation Loan. Normally, those funds are available in 1-3 business days. Your preparer should have told you that if for some reason you are denied for a RAL, it would roll back down to an assisted refund and you wouldn't be charged the extra fees. Assisted refunds come back in 8-15 days. So it goes like this: You applied for a Refund Anticipation Loan that is expected to be back within 1-3 days. You're denied for the RAL by the bank The return is then processed as an assisted refund which comes back in 8-15 days
