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  • Report:  #1300690

Complaint Review: Jackson National Life Insurance - Lansing Michigan

Reported By:
tomgirl3 - Willow Park, Texas, USA
Submitted:
Updated:

Jackson National Life Insurance
1 Corporate Way Lansing, 48951 Michigan, USA
Phone:
8007924368
Web:
www.jackson.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My mother purchased a life insurance policy thru Reassure which was mergered with Jackson Nation Life Insurance Co.  She made me the owner of the policy and I changed the beneficiary to myself as my step-father had passed away and he was the beneficiary.  My mother signed the change in policy.  She has not passed away and I file a claim.  They keep giving me new fax numbers and different addresses.  They asked me to retract my claim as I am not the beneficiary.  I have copies of all my requests.  It has been over 4 weeks and no one will help me.  I reported them to the Insurance Board in Austin, TX and sent all the copies of the request for changes on the policy.  It is a small policy but will pay for the funeral that I already paid for.  

They are not being co-operative and i think they are just brushing me off so they can keep the money, but I an going to continue to purse until they fulfill their part of the claim.  I did not pay on a policy all these years for them to just ignore me.  They have a large group of leaders on their site that are probably getting rich on their policy holder.

 



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